Logistics Coordinator

2 days ago


West Long Branch, New Jersey, United States Book Your Cargo Full time
Job Title: Inside Sales and Operations Specialist

At Book Your Cargo, we are seeking a highly skilled and proactive Inside Sales and Operations Specialist to join our team. This role will play a pivotal part in supporting our sales and marketing teams while ensuring seamless coordination of intermodal shipments.

Key Responsibilities:
  • Sales & Customer Relationship Management:
    • Assist the sales team in managing and responding to inbound leads and inquiries.
    • Maintain and update customer databases and CRM systems.
    • Prepare and send sales materials, proposals, and quotes to potential clients.
    • Schedule and coordinate meetings, calls, and follow-ups for the sales team.
    • Maintain regular communication with clients, ensuring satisfaction and identifying upselling or cross-selling opportunities.
    • Support the development and maintenance of strong client relationships.
  • Intermodal Operations Coordination:
    • Oversee intermodal shipments from start to finish, collaborating with carriers, terminals, rail operators, and internal teams to ensure timely deliveries.
    • Optimize transportation routes to reduce costs and improve efficiency.
    • Track and monitor shipments, providing regular updates to clients and resolving any issues that arise during transit.
    • Assist in onboarding new vendors and partners, ensuring smooth integration into the company's logistics processes.
    • Support strategic business initiatives by pricing out opportunities that align with company goals and market trends.
  • Marketing Coordination:
    • Assist in developing and executing marketing campaigns and initiatives with our 3rd party marketing team, including content creation for newsletters, brochures, and social media.
    • Organize and coordinate events, webinars, and trade shows to promote the company's services.
  • Monitoring & Reporting:
    • Track and report on sales, marketing, and intermodal operations activities and performance metrics.
    • Provide insights into operational performance to inform decision-making and strategy development.

This role provides an excellent opportunity to work in a dynamic environment with potential for career growth across multiple business functions.



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