Loss Prevention Manager
6 days ago
About the Role
We are seeking a highly skilled and experienced Loss Prevention Supervisor to join our team at Kohl's. As a Loss Prevention Supervisor, you will play a critical role in improving company profitability by executing programs around external theft deterrence, internal investigations, and operational shortage.
Key Responsibilities
- Identify external and internal theft trends within assigned locations and execute theft prevention strategies to reduce exposure.
- Implement store awareness programs that address theft, safety, inventory, and shortage control.
- Effectively identify and communicate potential shortage opportunities to all leaders.
- Conduct operational audits and physical security inspections to ensure compliance with company policies and procedures.
- Partner with store personnel to address opportunities for improvement.
- Recruit and train new Loss Prevention Associates and lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists.
- Maintain customer service awareness and act as a representative on behalf of Kohl's in legal proceedings as needed.
Requirements
- Strong interpersonal and written communication skills.
- Ability to work independently with initiative.
- Strong customer service skills.
- Ability to make quick decisions in the company's best interest.
- Uphold confidential information and investigations.
- Excellent attention to detail.
Preferred Qualifications
- Prior experience or background in Loss Prevention, security, law enforcement, or retail.
- Knowledge of surveillance and basic CCTV systems.
- Knowledge of or ability to learn programs in Google Suite and various other computer programs.
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