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Senior Manager, Credit Risk and Fraud Prevention

2 months ago

Wilmington, Delaware, United States TD Bank Group Full time
Job Description

Job Summary:

The Senior Manager, Credit Risk and Fraud Prevention will be responsible for designing, developing, implementing, and validating various strategies to prevent First Party Fraud and Credit Abuse. This role will provide essential information, interpretative and detailed analysis, and assist in implementing key fraud strategies to ensure decisions are made within the TD risk appetite framework, adhere to fraud standards, and comply with all regulatory requirements and guidelines.

Key Responsibilities:

  • Design, develop, implement, and validate various strategies to prevent First Party Fraud and Credit Abuse.
  • Provide essential information, interpretative and detailed analysis, and assist in implementing key fraud strategies.
  • Ensure decisions are made within the TD risk appetite framework, adhere to fraud standards, and comply with all regulatory requirements and guidelines.
  • Develop First Party Fraud and Credit Abuse strategies leveraging both internal TD data and external credit bureau/vendor solutions and attributes.
  • Conduct cohort time series analysis of fraud, Risk Adjusted Margin, ROE, and other metrics to optimize false-positives and key fraud performance Indicators.
  • Review of fraud attacks/emerging threats to understand and address coverage gaps within strategies, policies, procedures, and prioritizations to deliver on fraud loss plans.
  • High cross-functional and partner interactions and must possess strong interpersonal skills.

Requirements:

  • Bachelor's degree required; Graduate degree preferred or progressive work experience in addition to experience below.
  • 10+ years' experience required.
  • Experience in First party fraud or credit risk management within the credit card sector of financial services preferred.
  • Understanding of payment risk, fraud life cycle management, including emerging fraud risks and trends is desired.
  • Proficient PC skills in MS Office and a variety of PC-based analytical and reporting software packages.
  • Experience with the use of Relational Databases and the process of Extract Transform Load (ETL) using common languages such as SQL or SAS.
  • Extensive experience working with SAS, SQL, Python, R, MATLAB, Tableau etc. preferred.
  • Working knowledge of SAS Enterprise Miner, FICO Model Builder or Angoss Knowledge Seeker.
  • Exceptional quantitative and analytical skills, with ability to identify patterns, trends, and insights; Conduct risk/reward trade-off analysis is highly desired.
  • Strong analytical and problem solving skills are required to interpret data and draw conclusions.
  • Strong critical thinking skills preferred for interpreting results.
  • Flexibility to adapt to rapidly changing requirements.
  • Extremely strong attention to detail with ability to manage a range of tasks and prioritize.
  • Proven ability to develop and maintain productive business/peer relationships.
  • Superb written and verbal communication skills.
  • Experienced in developing and presenting recommendations to Senior Management.

Physical Requirements:

  • Domestic Travel - Occasional.
  • International Travel - Never.
  • Performing sedentary work - Continuous.
  • Performing multiple tasks - Continuous.
  • Operating standard office equipment - Continuous.
  • Responding quickly to sounds - Occasional.
  • Sitting - Continuous.
  • Standing - Occasional.
  • Walking - Occasional.
  • Moving safely in confined spaces - Occasional.
  • Lifting/Carrying (under 25 lbs.) - Occasional.
  • Lifting/Carrying (over 25 lbs.) - Never.
  • Squatting - Occasional.
  • Bending - Occasional.
  • Kneeling - Never.
  • Crawling - Never.
  • Climbing - Never.
  • Reaching overhead - Never.
  • Reaching forward - Occasional.
  • Pushing - Never.
  • Pulling - Never.
  • Twisting - Never.
  • Concentrating for long periods of time - Continuous.
  • Applying common sense to deal with problems involving standardized situations - Continuous.
  • Reading, writing and comprehending instructions - Continuous.
  • Adding, subtracting, multiplying and dividing - Continuous.