Parts Customer Service Representative

6 days ago


Plainfield, New Jersey, United States Crown Equipment Full time
Job Summary

We are seeking a skilled Parts Customer Care Representative to join our team at Crown Equipment. As a key member of our customer service team, you will be responsible for answering and processing incoming parts calls from customers and service technicians.

Key Responsibilities
  • Answer and process incoming parts calls from customers and service technicians
  • Pull orders, receive and put up stock
  • Order parts and develop relationships with Crown factory and outside vendors
  • Enhance customer retention by monitoring customer satisfaction
Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be able to develop strong relationships with customers and vendors.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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