Team Supervisor
1 week ago
At Lebanese Taverna Express, we take pride in enhancing the dining experience for our guests by excelling in every aspect of our operations, our personnel, and our dedication to quality cuisine. Our passion for food and customer satisfaction drives us to be the best.
We operate a variety of award-winning food and beverage services, aiming to enrich the culinary journey of our patrons. Our mission is to elevate the experience of diners by fostering community connections, building enduring relationships, and demonstrating creativity and determination daily.
We are in search of Shift Leaders who embody the qualities that will elevate our establishment within the hospitality sector. Ideal candidates should exhibit a positive attitude, a commitment to excellence, and a strong dedication to maintaining the highest standards of quality while ensuring an exceptional customer experience.
Key Responsibilities:
- Oversee and manage tasks assigned by the General Manager during designated shifts.
- Maintain operational standards and monitor store activities throughout the shift.
- Responsible for the opening or closing procedures of the establishment as per shift assignments.
- Manage inventory and order supplies for Grab and Go offerings.
- Ensure staff are well-presented and uphold a professional demeanor.
- Delegate tasks to team members during shifts.
- Arrange for staff replacements in case of absences.
- Engage with customers to ensure satisfaction with services and products.
- Handle cash management, including regular register audits and profit calculations at shift's end.
- Ensure cleanliness and presentation of the establishment at the beginning and conclusion of each shift.
Qualifications:
- Effective communication skills in English, both written and verbal.
- Ability to work long hours while remaining on your feet.
- Physical capabilities including climbing, reaching, walking, and lifting up to 50 lbs multiple times during a shift.
- Professional appearance that represents the brand positively.
- Successful completion of background checks and drug screenings.
- Prior experience in the restaurant industry, including cash handling responsibilities.
- Experience in a supervisory role is preferred.
- A high school diploma or GED is required; an Associate's degree is a plus.
- Availability for early mornings, weekends, and holidays is essential.
Our Ideal Candidate:
- Demonstrates CARE: Courage, Accountability, Respect, and Excellence.
- Takes initiative and seeks to excel in their role.
- Shows genuine care for people and delivers outstanding customer service.
- Takes pride in their work and is solutions-oriented.
- Inspires and motivates the team through dedication and loyalty.
- Exhibits warmth and a friendly demeanor, contributing to a positive atmosphere.
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