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On-Site Supervisor

2 months ago

Arlington, Virginia, United States Three Saints Bay Full time
Job Summary

We are seeking a highly motivated and experienced On-Site Supervisor to provide supervisory and management support to our Federal Law Enforcement client located in Arlington, VA.

Key Responsibilities
  • Manage all aspects of services provided for assigned offices and serve as the primary point of contact for the customer at the Field Division level as well as the corporate office.
  • Manage a team that consists of administrative support, program analysts, subject matter experts, etc. The Team may be located at various offices within their area of responsibility.
  • Work with assigned Recruiter to provide recruiting goals per office; conduct interviews, select candidates and assist with onboarding.
  • Ensure appropriate training of new and existing personnel; prepare and conduct employee evaluations; coaching and writing warnings; recommending salary actions; approving time records.
  • Schedule personnel and ensure adequate coverage to meet customer needs.
  • Travel to resident and local offices within their area of responsibility.
  • Implement the company's quality control and operating procedures at all locations covered under their assigned Field Division, which includes: monitoring the work output level produced by each team at each site; ensuring appropriate training for new and existing personnel; ensuring technical contract compliance; producing weekly reports; tracking task orders; and maintaining records of work productivity.
  • Track labor hours, ensure employees sign in to the appropriate task order, sign off on TS.
  • Implement the company's policies and procedures and ensure that changes in these policies are communicated to the team.
  • Have overall responsibility for delivering projects accurately and timely per customer requirements.
Requirements
  • Bachelor degree
  • Requires a minimum of 2-4 years previous management or team leader experience.
  • Strong attention to detail and able to manage multiple projects at once.
  • Must possess extensive computer skills in an MS Office/Deltek environment, including Microsoft Word and Excel; must be able to type 45-50 words per minute.
  • Demonstrates excellent verbal and written skills in the English language, including correct and accurate grammar, punctuation, and spelling.
  • Requires solid knowledge and understanding of contracts management, profit margins, time management and organizational skills as well as be knowledgeable on human resources policies and employment laws.
  • Requires strong communication and interpersonal skills to effectively interact with different departments within the company and the clients.
  • Must possess the ability to convey and teach processes and procedures to newly hired employees on how to properly monitor, transcribe and translate information acquired from wire intercepts.
  • Must be a self-starter who identifies resolves and reports issues in timely and effective manner.
  • Committed to providing outstanding customer service to the client.
  • Requires the ability to prioritize, have effective time management skills, meet stringent deadlines, balance multiple tasks and work in a team environment.
Preferred Qualifications
  • Experience in assessing science and technology relevant to Diversion Control Division requirements, in addition to programmatic, financial, and contractual management experience.
  • Experience providing complete program management support.
  • PMP-certified preferred.
Security Clearance
  • Must be a US Citizen with the ability to obtain and maintain a US Government security clearance.
  • Applicants selected will be subject to a Government security background investigation and must meet eligibility and suitability requirements.
Abilities and Skills
  • Exceptionally strong written and verbal English communication skills.
  • Ability to work with diverse technical and administrative teams from academia, government, and industry.
  • Able to initiate open discussion with internal and external customers to understand and troubleshoot problems.
  • Excellent computer skills, including Microsoft Office Professional, such as Word, Excel, and Outlook.
  • Working knowledge in spreadsheet development, manipulation, and management.
  • Must be quick learner with new databases, portals, and systems.