Industrial Ventilation and Air Quality Specialist

6 days ago

Auburn, Indiana, United States People People Full time
About the Position

We are seeking an experienced Field Service Technician to join our team at People People. As a Field Service Technician, you will play a critical role in ensuring the smooth operation of our industrial ventilation and air quality systems.

The ideal candidate will have a strong background in industrial ventilation and air quality systems, with experience in troubleshooting, installation, maintenance, and repair. You will be responsible for interacting with customers, identifying improvement projects, and upholding continued relationships for our technical services offered.

This is a challenging and rewarding role that requires strong problem-solving skills, excellent communication skills, and the ability to work independently or as part of a team. You will be required to travel extensively, up to 60-80% across the United States, to perform field work and provide technical support to customers.

Key Responsibilities
  • Basic troubleshooting, installation, maintenance, and repair on designated equipment and air pollution control systems as required by process and design.
  • Completing preventative maintenance and field modifications required within the work order to be performed.
  • Identifying, ordering, and managing repair parts required for the operation of the air pollution control equipment.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal schedules, field notes to be utilized for reports and communication to the customer.
  • Continuously updating service records in a timely manner to ensure proper completion and follow-up as required.
  • Maintaining routine communication with customers to ensure resolution and proper follow-up, assuring we have completed and documented the tasks required.
  • Maintaining tools and test equipment and ensuring they are properly calibrated and in good working condition.
  • Identifying and participating in sales opportunities such as new contracts, contract renewals, and system sales when called upon.
  • Working as a member of the national team to provide efficient service delivery to all accounts within assigned area.
Requirements
  • Critical thinking and problem-solving skills.
  • Strong oral and written communication skills.
  • Ability to communicate fluently with customers and possess good customer service skills.
  • Ability to interpret technical issues through non-technical descriptions provided by customers.
  • Ability to troubleshoot, test, repair, and service air pollution control systems.
  • Project management skills. Project management training or supervision experience preferred.
  • Logical skills and ability to prioritize tasks, such as urgency, and/or site safety conditions that require prompt attention.
  • Familiarity with mobile test tools and application of applied math to confirm values of data taken.
  • Familiarity with rules, regulations, best practices, and performance standards in industrial construction and air emissions industry.
  • Ability to work independently or as part of a team to meet customer and contract requirements.
  • Knowledge of Microsoft programs: word, excel, etc.
  • Must be able to lift/carry up to 65 lbs., climb, and meet necessary physical capacity to work in a heavy industrial environment.
  • Ability to travel. The assignments will vary from 1 to 5+ days and will require overnight stays and involve travel by driving or flying to the location.
  • High school diploma or GED equivalent required. BS degree in Engineering or relevant trade licensing, certificates, industrial accreditations, and work experience within the APC industry, preferred.

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