Auto Property Claims Handler

6 days ago


Woodbridge, New Jersey, United States Plymouth Rock Assurance Full time
Job Summary

We are seeking a highly skilled and detail-oriented Claims Trainee to join our team at Plymouth Rock Assurance. As a Claims Trainee, you will be responsible for handling Auto Property Claims in accordance with the NJ Unfair Practices Act.

Key Responsibilities
  • Investigate and interpret policy provisions, endorsements, and conditions to make a coverage determination in the automobile property claim.
  • Identify and investigate Contested Coverage Claims with a recommendation prepared for the coverage committee.
  • Conduct thorough investigations of auto accidents to make a liability assessment, including interviewing claimants, witnesses, and other relevant parties.
  • Analyze the investigation to determine proximate cause, negligence, and damages.
  • Evaluate and adjust reserves as necessary.
  • Prepare dispatch instructions for field personnel to inspect vehicles.
  • Negotiate and settle claims within individual authority.
  • Submit claims for approval to a supervisor when over individual authority or for guidance, review, and/or referral when appropriate.
  • Maintain an effective follow-up system on pending files.
  • Prioritize and handle multiple tasks simultaneously.
  • Adjust to fluctuating workloads.
  • Advise insureds, claimants, and brokers on the status of the claim.
  • Act as an intermediary between the Company, preferred vendors, and customers.
  • Resolve disputes that may arise.
  • Ensure service, loss, and expense control are maintained at all times.
  • Adhere to privacy guidelines, laws, and regulations pertaining to claims handling.
  • Investigate and initiate subrogation when applicable.
  • Handle and respond to arbitration and special civil part lawsuits pertaining to property damage.
  • Participate in catastrophic claim handling as requested/needed.
Requirements
  • Strong customer service, organizational, verbal, and written skills are required.
  • Basic personal computer skills, including a working knowledge of Microsoft Office Suite products.
  • Bachelor's Degree from a four-year college or university required and/or 3-5 years of equivalent experience.
  • Recent college graduates are encouraged to apply.
About Us

Plymouth Rock Assurance and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry.



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