Benefits Account Specialist

7 days ago

Richmond, Virginia, United States Public Consulting Group Full time
Job Title: Benefits Account Specialist

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Job Summary:

We are seeking a highly organized and detail-oriented Benefits Account Specialist to join our team. In this role, you will be responsible for managing Social Security benefits related to child welfare programs. You will leverage your expertise to support case workers and ensure accurate and efficient handling of various benefit-related tasks.

Key Responsibilities:
  • Benefit Management: Manage Social Security benefits for foster youth, including basic accounting, reconciliations, and tracking of benefit information.
  • Case Worker Support: Provide expert advice and guidance to case workers on benefit-related matters.
  • Fund Requests: Review and approve requests for funds on behalf of foster youth, ensuring compliance with relevant policies and procedures.
  • ABLE Accounts: Facilitate the opening and management of ABLE accounts to support the financial needs of foster youth.
  • Communication: Send notifications and statements to various stakeholders, ensuring clarity and accuracy in all communications.
  • Detailed Tracking: Maintain comprehensive and precise records of all benefit activities and transactions.
Requirements:
  • Strong skills with Word, Excel, and other Outlook Microsoft products.
  • Professional writing and verbal communication skills.
  • Ability to trouble shoot and problem solve.
  • Knowledge and understanding of basic accounting principles.
  • Strong analytical skills with attention to detail.
  • Excellent organizational skills.
  • Ability to work in a team environment that is focused on continuous improvement.
  • Ability to recognize and maintain confidentiality of all materials in the work setting.
Education and Experience:
  • An associate degree or 2 years relevant experience.
  • Human Service or public sector background preferred.
Compensation and Benefits:

Public Consulting Group offers a competitive compensation package, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave, and more. Compensation for this role ranges from $18.27 to $23.60 hourly.

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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