IT Support Specialist
4 weeks ago
PeopleShare is currently recruiting for a skilled IT Support Specialist to join our team in Philadelphia, PA.
The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide first-line support to employees for hardware, software, and network issues.
- Install, configure, and maintain computer systems, software, and networks.
- Troubleshoot and resolve IT issues in a timely manner.
- Manage user accounts, permissions, and passwords in accordance with firm policies.
- Ensure data security and compliance with industry regulations.
- Maintain and update IT documentation, including user guides and standard operating procedures.
- Assist with the procurement and management of IT equipment and software licenses.
- Conduct regular system audits and backups.
Requirements:
- Bachelor's degree in IT, Computer Science, or a related field.
- Minimum of 3-5 years of related experience.
- Strong knowledge of Windows and Mac OS, Microsoft Suite, and legal specific software.
- Experience with network administration and network security practices.
- Experience with data backup and recovery solutions.
- Experience of legal industry compliance.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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