Customer Service Representative

1 week ago


Westchester, Illinois, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Answer product questions, provide product recommendations, and resolve customer concerns in a timely and professional manner
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
  • Build and maintain relationships with wholesale and retail customers, understanding their needs and preferences
  • Stay up-to-date on product knowledge, features, and benefits to provide expert advice to customers
Requirements
  • High school diploma or equivalent required; prior experience in retail, customer service, or sales preferred
  • Ability to work in a fast-paced environment, handling multiple customers and tasks simultaneously
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
  • Ability to lift up to 50 pounds, stand for long periods, and work in a warehouse environment
  • Valid driver's license and reliable transportation required
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, where you can thrive and reach your full potential.



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