Clinical Support Specialist

7 days ago


Marina del Rey, California, United States Cedars-Sinai Full time

Position Overview: Key Responsibilities

  • Integral member of the healthcare team, ensuring excellent patient interactions and effective communication via phone
  • Validation of patient details through direct engagement and confirming the reason for their visit
  • Preparing individuals for medical evaluations by conducting initial health assessments
  • Measuring vital signs such as blood pressure, weight, and temperature, while compiling a summary of patient history
  • Coordinating appointments and managing routine tasks related to patient information and insurance verification

Main Duties and Responsibilities

  • Welcomes patients, records vital statistics, reviews ongoing medications, and updates medical records
  • Aids in the collection and analysis of department-specific metrics
  • Clarifies policies, procedures, or services to patients utilizing clinical or administrative expertise
  • Oversees patient flow, manages communication channels, and prepares examination rooms according to patient requirements
  • Sanitizes and reprocesses medical equipment and supplies, addressing issues and escalating when necessary
  • Engages in daily team meetings, adheres to infection control protocols, and identifies opportunities for workflow enhancements

Qualifications for Internal Candidates

Educational Background:

  • High School Diploma or equivalent
  • Vocational/Technical Diploma - Medical Assistant Certification from an accredited institution

Licensure/Certification:

Basic Life Support Certification from a recognized provider required upon employment

Experience:

A minimum of 2 years of experience as a Medical Assistant in an outpatient clinical environment is preferred



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