Customer Experience Specialist

5 days ago


Clearfield, Utah, United States Jo-Ann Stores, LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Casual Team Member at Jo-Ann Stores, LLC. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales through product knowledge and merchandising, and contributing to the overall success of our store.

Responsibilities

* Provide outstanding customer service by greeting every customer, using the F.A.S.T. service model, and engaging in friendly conversation about their projects.
* Process customer transactions efficiently and accurately at the cutting counter and cash register.
* Maintain a high level of productivity and attention to detail while stocking shelves, arranging merchandise, and recovering displays.
* Work collaboratively with other team members to meet sales goals and achieve a positive store environment.

Requirements

* No experience required; previous customer service experience preferred.
* Ability to work a variety of shifts, including days, evenings, and weekends.
* Strong communication and interpersonal skills.
* Ability to lift up to 49 pounds and stand for long periods.

What We Offer

* Competitive hourly rate.
* Opportunities for career advancement and professional growth.
* A fun and supportive work environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join our team.

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