Enterprise Workstation Specialist
1 week ago
We are seeking an experienced Enterprise Workstation Specialist to join our team in District 2. This role will involve installing, configuring, and troubleshooting PC hardware/software in an enterprise LAN/WAN environment.
About the RoleThe successful candidate will be responsible for providing direct support for workstation requests and issues, ensuring complete and accurate equipment inventory, and supporting telecommunications.
Responsibilities- Installs computer system hardware, software, and related peripherals in accordance with departmental procedures and technical manuals.
- Installs and configures PC hardware and peripherals to meet user requirements.
- Installs and troubleshoots Cisco VPN routers.
- Connects/disconnects PCs and printers to the network or local device.
- Assigns workstation names for PCs being added to the network using Active Directory.
- Installs related software (Windows, applications, network drivers) needed for proper functioning of the complete system and all interconnected devices.
- Installs and configures CISCO AnyConnect VPN software.
- Upgrades or repairs existing PC equipment by replacing or adding memory, hard drives, and I/O cards as required.
- Installs and tests images.
- Plan, schedule, and track hardware deployments.
- Install and troubleshoot Cat5e/6 network cabling, terminations, and patching.
- Train end users on use of newly deployed equipment and/or software.
- Provides direct support for workstation requests and issues.
- Responds to workstation related trouble calls both on-site and remotely.
- Provide PC related support to end users via in person, telephone and e-mail.
- Process requests for enterprise user accounts.
- Troubleshoots individual PC problems resulting from SCCM pushes.
- Run SCCM reports and monitor workstations for compliance.
- Creates and updates Remedy tickets.
To be considered for this role, you must have a valid Driver's License and possess the following core competencies:
- continuous attention to detail, high performance in a fast-paced, multitasking environment,
- disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language.
The estimated salary for this position is $65,000 - $80,000 per year, depending on experience. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.
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