Business Control Compliance Officer

2 weeks ago

O'Fallon, United States Citigroup Inc Full time

The USPB Chief Operating Office Enabling Functions Business Control Team is dedicated to achieving excellence and enhancing operational efficiencies for the USPB Chief Operating Office, USPB Analytics, and USPB Client Experience.

The Business Control Officer is accountable to the USPB Governance, Change, Oversight, and Common Control Team Manager. This team's objective is to deliver centralized control oversight and execution facilitation, along with subject matter expertise, ensuring effective management of the USPB Chief Operating Office, USPB Analytics, and USPB Client Experience Control environment in accordance with Operational Risk Management (ORM) policy, Independent Compliance Risk Management (ICRM), and Regulatory and Internal Audit (IA) expectations.

The team is tasked with overseeing control execution adequacy, which includes identifying and collaborating on solutions to mitigate emerging risks, rigorously challenging the existing control environment, and providing Subject Matter Expertise (SME) support to COO, Analytics, and CX Functional Business Teams to minimize residual risk. The Business Control Officer will collaborate with the MCA Teams and business process owners to ensure that control and monitoring routines function as intended. The ideal candidate will exhibit a comprehensive understanding of the business and control environment, coupled with strong analytical and problem-solving skills to foster and maintain a robust control environment.

Key Responsibilities:

  • Conducts control oversight and execution with a specific emphasis on Common Controls, collaborating with the business to ensure timely and accurate execution of controls in line with relevant policies and standards, including evidence storage.
  • Serves as a Subject Matter Expert (SME) for Common Controls, remaining well-informed about related policies and standards, participating in business-related meetings to stay updated on process changes and requirements, and providing education to Business Functions as necessary.
  • Manages the comprehensive Regulatory and Policy change process for COO, Analytics, and CX through collaboration with the lines of defense and business process owners, ensuring precise, complete, and timely execution of the change management workflow.
  • Provides governance and oversight of Third-Party Risk Management common control execution.
  • Engages in thought leadership while collaborating with Risk and Control business partners and COO, Analytics, and CX business leaders on control processes, promoting a strong culture of control.
  • Aids management in achieving and sustaining strategic objectives, enhancing efficiency, mitigating loss risks, and ensuring compliance with corporate policies, procedures, laws, and regulatory requirements.
  • Contributes to the enhancement of the overall control framework by identifying opportunities for efficiency improvements, reducing manual processes, and establishing a more robust, effective, and sustainable control infrastructure.
  • Actively participates in and provides insights, expertise, and support for Annual Risk Assessments (ARA), Internal Audits, Issue Management/Corrective Actions Plans (CAPs), and projects as requested by management.
  • Responsible for offering credible challenges to assumptions while fostering innovation and decision-making improvements based on data, facts, insights, and research.

Qualifications:

  • Experience in risk management and issue management is essential.
  • Strong organizational skills with a proven ability to manage multiple concurrent priorities, alongside sound judgment and critical thinking abilities.
  • Demonstrated capacity to work cross-functionally, exercising leadership through influence, persuasion, and negotiation.
  • Proven analytical skills; able to formulate insightful questions, decompose analytical challenges into manageable components, and draw meaningful conclusions.
  • Self-motivated, capable of operating with minimal supervision, possessing a strong work ethic, a passion for learning, and a commitment to excellence.
  • Excellent communication (both written and verbal) and interpersonal skills are required for effective internal negotiation.
  • Proficient in breaking down complex issues into core problems and root causes that can be addressed more readily.
  • Experience working with Internal Teams within Audit, Risk/Control, and Compliance departments is advantageous.
  • Familiarity with Citi Risk and Controls (CR&C) and Citi Taxonomies is a plus.
  • A minimum of years of experience in Compliance, Audit, Operational Risk Management, Issue Management, or Business Control is required.

Education:

  • Bachelor's degree or equivalent experience is required.
  • A Master's degree is preferred.

Job Family Group: Compliance and Control

Job Family: Business Control

Time Type: Full time

Primary Location: Ofallon Missouri United States

Primary Location Full Time Salary Range: $107, $160,680.00

Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also provides paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit the official website.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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