ServiceNow ITSM Architect Expert

1 week ago


Étreux, Hauts-de-France, United States Saxon Global Full time
Job Title: ServiceNow ITSM Architect

The role of a ServiceNow ITSM Architect at Saxon Global is to design and implement ServiceNow solutions for improved use of information technology. The ideal candidate will have 5+ years of experience in architecture design, development, and implementation of ServiceNow projects. A strong working knowledge of ServiceNow components such as ITSM, Service Catalog, Change Management, Incident Management, Problem Management, Asset Management, CMDB, Knowledge Management, Release Management is required.

This position is based in Boston, MA, and offers a competitive salary range of $120,000 - $180,000 per annum, depending on experience. If you are a motivated and experienced IT professional looking for a challenging role, please apply.

Key Responsibilities:
- Analyze the current business and technology environments to detect deficiencies and recommend ServiceNow solutions.
- Play a leading role in the delivery of ServiceNow Implementation projects and drive strategic transformation change of ITIL solution deployment.
- Partner with applications and technology teams to ensure that the solution delivered to business units are engineered in accordance with corporate architecture and infrastructure standards.
- Implement technology architecture guidelines for technology infrastructure and application development.

Requirements:
- 5+ years of ServiceNow working experience including architecture design, development, and implementation.
- Strong working knowledge of ServiceNow components such as ITSM, Service Catalog, Change Management, Incident Management, Problem Management, Asset Management, CMDB, Knowledge Management, Release Management.
- Technical integration experience with SOAP or REST standards is preferred.

What We Offer:
- Competitive salary range of $120,000 - $180,000 per annum, depending on experience.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.

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