ServiceNow Solutions Architect

2 weeks ago


Étreux, Hauts-de-France, United States HexaQuEST Global, Inc. Full time
Job Description:

We are seeking a highly skilled ServiceNow Solutions Architect to join our team at HexaQuEST Global, Inc. as a Cloud-Based ITSM Professional. This is an exciting opportunity for a talented individual to design and implement cutting-edge ServiceNow solutions that streamline our IT service management processes.

About the Role:
  • Salary: $120,000 - $180,000 per year
  • Responsibilities:

As a key member of our team, you will be responsible for designing, configuring, and implementing ServiceNow solutions to support our IT service management needs. You will work closely with stakeholders to gather requirements, analyze business needs, and translate them into technical solutions within the ServiceNow platform.

Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3-5 years of hands-on experience in ServiceNow platform administration, configuration, and development, with a focus on ITSM and ITAM modules
  • In-depth knowledge of ITIL framework and IT service management processes, including Incident, Change, Problem, and Release Management
  • Proficiency in IT asset lifecycle management, software asset management (SAM), and license compliance
  • Strong understanding of relational databases, SQL, web technologies (HTML, CSS, JavaScript), and web services (SOAP, REST)


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