ServiceNow Implementation Specialist
5 days ago
About LanceSoft
">LanceSoft is a certified Minority Business Enterprise (MBE) that partners with clients in an open, diversified team environment. We strive to be as diverse as the clients and employees we partner with.
">Job Overview
">We are seeking a highly skilled ServiceNow Implementation Specialist to join our team. As a key member of our implementation team, you will design, configure, and implement ServiceNow solutions to streamline ITSM and ITAM processes.
">Responsibilities
">- ">
- Design and implement ServiceNow solutions for incident management, change management, problem management, service catalog, asset tracking, software asset management (SAM), and configuration management database (CMDB)">
- Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform">
- Provide ongoing support, troubleshooting, and maintenance of existing ServiceNow implementations">
- Conduct end-user training sessions and create documentation to facilitate knowledge transfer and adoption of ServiceNow functionalities">
- Implement improvements and changes to ServiceNow configurations">
- Prepare for upgrades, including recommending upgrade schedules and reviewing upgrade scope">
Requirements
">To be successful in this role, you will need:
">- ">
- Experience with ServiceNow implementation and administration">
- Knowledge of ITSM and ITAM processes">
- Excellent communication and collaboration skills">
- Ability to analyze business needs and translate them into technical solutions">
Benefits
">We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
">Other Information
">This position requires a strong understanding of ServiceNow's capabilities for expansion and the ability to assess client needs to provide recommendations for using additional ServiceNow modules.
">Salary Range
">$80,000 - $120,000 per year
">Estimated Salary: $100,000
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