Healthcare Support Specialist

1 week ago


Greenwood, Arkansas, United States Mercy Full time

Position Overview:
As a Healthcare Support Specialist, you will play a crucial role in preparing patients for their appointments with healthcare providers. This includes executing the Advanced Standard room process, which involves documenting the chief complaint, measuring vital signs, reviewing medical history and allergies, and ensuring thorough medication reconciliation.

Key Responsibilities:
- Assist in closing care gaps by performing necessary screenings and checks, such as fall risk assessments and diabetic eye exams.
- Conduct in-office tests, including blood draws, mental status evaluations, EKGs, and point-of-care testing.
- Administer vaccinations and injections within your scope of practice.
- Schedule follow-up appointments as per office protocols.
- Collaborate with healthcare providers and the clinical team to ensure effective delivery of care plans.

Qualifications:
LPN Requirements:
- Education: Diploma in Practical Nursing
- Licensure: Active LPN license
- Preferred Experience: Minimum of 6 months in a clinical healthcare setting, ideally within a primary care environment.

Medical Assistant Requirements:
- Education: High School Diploma or GED
- Certification: Must obtain BLS certification within 90 days of hire
- Preferred Experience: At least 6 months of clinical healthcare experience, preferably in a primary care setting. Must hold active Medical Assistant certification/registration (RMA, CCMA, CMA).

Why Choose Mercy?
At Mercy, we are dedicated to fostering a supportive community that empowers our staff. We believe in delivering compassionate care and are committed to innovative practices that enhance the healthcare experience. If you embody compassion, professionalism, and a collaborative spirit, you will thrive in our environment.

Benefits:
- Up to $5,000 hiring incentive
- Tuition reimbursement up to $2,000 for continuing education
- Health, dental, and vision coverage available from day one
- Monthly contribution to eligible coworkers enrolled in the Dependent Care FSA
- Paid parental leave for new parents
- 401k with employer match
- Paid PTO for volunteering
- Competitive salary with opportunities for career advancement.



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