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Customer Service Representative

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New York, New York, United States Havas Group Full time

Job Summary: We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Havas Group. As a key member of our administrative team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.

Key Responsibilities:

  • Switchboard Operations: Answer and direct incoming calls, take messages, and maintain accurate call logs.
  • Visitor Management: Greet visitors, issue visitor passes, and maintain visitor logs.
  • Administrative Support: Perform various administrative tasks, including booking meeting rooms, typing, organizing and distributing mail, and receiving and sending courier packages.

Requirements:

  • Education: Bachelor's Degree in Administration or related field.
  • Language Skills: Advanced English language proficiency.

Preferred Qualifications:

  • Experience: 0+ years' experience in facility management or a related field.
  • Industry Background: All industries.

Soft Skills:

  • Customer Service: Excellent customer service skills.
  • Switchboard: Proficient in switchboard operations.
  • Organizing and Planning: Strong organizational and planning skills.
  • Detail-Oriented: Detail-oriented and able to multitask.
  • Reliability: Reliable and able to work independently.

Technical Skills:

  • Office Software: Proficient in office software applications.

Contract Type: Permanent