Customer Service Representative

1 week ago


New York, New York, United States Randstad US Full time
Job Title: Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Randstad US. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and resolving claims in a timely and efficient manner.

Responsibilities:
  • Respond to customer inquiries and resolve claims in a professional and courteous manner.
  • Utilize established guidelines to obtain appraisals and other needed information from insured.
  • Develop recognition of coverages, claim processing requirements, and related data processing systems.
  • Apply basic communication skills to interpret caller's inquiries and offers options.
Requirements:
  • 1 year of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer:
  • A comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution.
  • A collaborative environment that fosters development and growth.
  • The opportunity to work with a highly respected property & casualty insurance company.

Randstad US is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.



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