Laguna Woods Funeral Coordinator

1 day ago


Laguna Woods, California, United States SCI Full time

At SCI, we celebrate lives and recognize the importance of our associates. If you're passionate about helping families through their most challenging times, consider a career as a Funeral Coordinator in Laguna Woods.

We're seeking a highly organized and empathetic individual to join our team at Trident Society – Orange County. As a Funeral Coordinator, you will be responsible for ensuring that every detail is taken care of, from arranging cremation services to supporting clients' families during this difficult period.

Key Responsibilities:

  • Support funeral directors and location managers in maintaining heritage and growing market share through community involvement
  • Interface with families and provide support
  • Ensure adherence to professional, municipal, provincial/state, and federal regulations and applicable rules
  • Assist in delivering documents, stationery, documentation, insurance information, health benefits, and pension details to clients
  • Answer phones, prepare reports, and participate in staff meetings
  • Run errands related to cremation arrangements, such as visiting the post office or health department
  • Utilize technology while meeting with families
  • Identify and resolve problems in a timely manner
  • Analyze and trend data
  • Interact with families to provide support and understanding
  • Maintain service contract files
  • Perform other duties as assigned

Requirements:

  • High school diploma or equivalent required
  • Appropriate state funeral director licensure preferred
  • 1-2 years of industry experience or 3-5 years of recent administrative or customer service experience

Skills and Qualifications:

  • Strong computer skills
  • Excellent administrative and customer service skills
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to operate office equipment
  • Effective communication and problem-solving skills
  • Reliable transportation for occasional errands and deliveries

Work Environment:

  • Work indoors and outdoors in various weather conditions
  • Limited local and/or multiple location traveling
  • Business professional dress required when interacting with families

Salary Range:$23-$26 per hour, dependent on experience and qualifications

Job Location:Laguna Woods, CA, USA

Category:Operations

Time Type:Full-time

Location Name:Trident Society – Orange County

Job Profile ID:N00040

Language Code:en



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