Laguna Woods Funeral Coordinator
1 day ago
At SCI, we celebrate lives and recognize the importance of our associates. If you're passionate about helping families through their most challenging times, consider a career as a Funeral Coordinator in Laguna Woods.
We're seeking a highly organized and empathetic individual to join our team at Trident Society – Orange County. As a Funeral Coordinator, you will be responsible for ensuring that every detail is taken care of, from arranging cremation services to supporting clients' families during this difficult period.
Key Responsibilities:
- Support funeral directors and location managers in maintaining heritage and growing market share through community involvement
- Interface with families and provide support
- Ensure adherence to professional, municipal, provincial/state, and federal regulations and applicable rules
- Assist in delivering documents, stationery, documentation, insurance information, health benefits, and pension details to clients
- Answer phones, prepare reports, and participate in staff meetings
- Run errands related to cremation arrangements, such as visiting the post office or health department
- Utilize technology while meeting with families
- Identify and resolve problems in a timely manner
- Analyze and trend data
- Interact with families to provide support and understanding
- Maintain service contract files
- Perform other duties as assigned
Requirements:
- High school diploma or equivalent required
- Appropriate state funeral director licensure preferred
- 1-2 years of industry experience or 3-5 years of recent administrative or customer service experience
Skills and Qualifications:
- Strong computer skills
- Excellent administrative and customer service skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to operate office equipment
- Effective communication and problem-solving skills
- Reliable transportation for occasional errands and deliveries
Work Environment:
- Work indoors and outdoors in various weather conditions
- Limited local and/or multiple location traveling
- Business professional dress required when interacting with families
Salary Range:$23-$26 per hour, dependent on experience and qualifications
Job Location:Laguna Woods, CA, USA
Category:Operations
Time Type:Full-time
Location Name:Trident Society – Orange County
Job Profile ID:N00040
Language Code:en
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