Financial Trading Support Specialist

1 week ago


New York, New York, United States Talan Full time
Job Overview

Company Overview

Talan is a global consulting firm dedicated to innovation and transformation through technology. With over two decades of experience, Talan has been a trusted advisor to various organizations and governmental bodies, supporting them in their transformation and innovation initiatives worldwide.

Operating across five continents, Talan achieved a revenue of €600 million in 2023, employing over 4500 consultants, with aspirations to surpass the €1 billion mark by 2025. The organization prioritizes innovation in its growth strategy, engaging in sectors influenced by technological advancements, including Big Data, IoT, Blockchain, and Artificial Intelligence.


By centering the "humanistic practice of technology" in its approach, Talan believes that technology can significantly enhance societal potential when utilized for the benefit of individuals.

Position Summary

We are in search of a skilled Trading Support Engineer to join our dynamic team, focusing on IT Fixed Income projects. The ideal candidate will possess experience in supporting trading and sales teams and will be proficient in SQL and Unix.

As part of our team, you will engage with advanced technologies and collaborate with a group of professionals committed to excellence. This role offers the opportunity to contribute to the development of our Finance Engineering Team and advance your career in an inspiring environment.

Key Responsibilities
  • Resolve functional and technical issues promptly and escalate incidents through the appropriate channels. Primary users include Sales, Traders, and Front and Middle Office personnel in the FIC department.
  • Troubleshoot functional challenges within a complex financial landscape, utilizing various applications and architectures both regionally and globally.
  • Manage crises effectively, ensuring clear communication with end-users and senior management.
  • Provide both functional and technical expertise to develop and promote sustainable, high-quality solutions, including documenting system requirements and maintaining support documentation.
  • Inform users about application outages and upcoming events such as releases and projects.
  • Respond to user inquiries within established timeframes based on issue severity, documenting and tracking case histories, issues, and action steps.
  • Collaborate with development teams on release management and partner with global support teams to ensure high-quality support for our users.
Qualifications
  • Bachelor's degree in Computer Science, Engineering, Finance, or Quantitative Finance.
  • A minimum of 2 years of relevant experience in a similar position.
  • Strong understanding of risk assessment and derivatives pricing.
  • Familiarity with current US financial regulations (Dodd Frank, FINRA, FATCA Reporting, etc.).
  • Proficient in Unix/Linux and SQL.
  • Self-motivated, capable of prioritizing tasks, and managing multiple projects simultaneously.
  • Team-oriented, client-focused, and receptive to diverse perspectives.
Compensation and Benefits

The salary range for this position is US$80,000 - US$125,000.

Benefits Offered

At Talan, we prioritize the well-being of our employees and offer a comprehensive benefits package, including:

  • Competitive salary
  • 401(k) retirement plan with company matching
  • 15 days of paid vacation per year at hire, increasing to 27 based on seniority (unused vacation days are compensated)
  • 8 paid holidays, 5 sick days, and 2 personal days annually
  • Comprehensive health, dental, and vision insurance plans, including FSA
  • Optional short-term and long-term disability insurance
  • Commuter and transit benefits

All information will be kept confidential in accordance with EEO guidelines.



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