Lead Cashier for Convenience Store
1 week ago
Company Overview:
Super Star Car Wash stands out as a premier provider of car wash, detailing, and lubrication services across Arizona and California. Our commitment is to deliver prompt, high-quality, and professional service in a welcoming environment, all while fostering a rewarding atmosphere for our team members.
Position Overview:
As a Lead Cashier, you will leverage your extensive experience to guarantee an exceptional customer experience during the checkout process. Your role will involve training fellow cashiers on accurate drawer management and effective customer interactions. You will also oversee staffing levels and provide backup support as necessary, ensuring the checkout area remains clean and safe.
Key Responsibilities:
- Accurately itemize and total purchases by recording prices and operating the cash register.
- Implement price changes based on updated price sheets and promotional bulletins.
- Process discounts by redeeming customer coupons.
- Collect payments through cash, checks, or credit transactions, ensuring accurate change is provided.
- Verify credit transactions by reviewing and recording necessary information.
- Balance the cash drawer at the beginning and end of each shift.
- Provide pricing information and assist customers with inquiries.
- Maintain checkout operations by adhering to company policies and reporting necessary changes.
- Ensure a safe and clean working environment by following established procedures and regulations.
- Contribute to team success by achieving related goals as needed.
- Troubleshoot and escalate issues with cash registers and related equipment.
- Manage cashier schedules and ensure adequate coverage during all shifts.
- Train and supervise cashiers to uphold service standards.
- Understand product placement to effectively assist customers.
- Ensure accurate drawer reconciliation at the end of each shift.
- Serve as backup for cashiers when needed.
- Track and manage cashier break schedules.
Qualifications:
- Minimum of 3 years of cashier experience.
- Ability to pass a background check.
- Strong multitasking skills.
- Friendly and courteous demeanor.
- Reliable transportation and punctuality.
- Willingness to mentor and train others.
- Ability to lift 15+ pounds frequently.
- Experience in register reconciliation.
- Exceptional customer service skills.
Minimum Job Requirements:
- Prior experience in cashiering.
- High School Diploma or GED.
- Must be at least 21 years old.
Knowledge, Skills, and Abilities:
- High level of integrity and professionalism.
- High energy and dependability.
- Strong productivity and customer service orientation.
- General math skills and attention to detail.
- Basic safety knowledge and familiarity with POS processing.
This position description is intended to provide a general overview of the responsibilities and requirements associated with this role. Management reserves the right to modify duties as necessary.
Super Star Car Wash is an Equal Opportunity Employer.
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