Head Cashier for Retail Operations

2 weeks ago


Phoenix, Arizona, United States Super Star Car Wash Full time

Company Overview:

Super Star Car Wash is a prominent provider of car wash, detailing, and lubrication services, dedicated to delivering exceptional service in a welcoming environment.

Position Overview:

As a Lead Cashier, you will leverage your extensive experience to guarantee a consistently excellent customer experience during the checkout process. Your role will involve training cashiers on proper drawer management and customer interactions, ensuring appropriate staffing levels, and serving as a backup when necessary. Maintaining a clean and safe checkout area will also be part of your responsibilities.

Ideal Candidate:

The perfect candidate will possess over three years of cashier experience, demonstrating a customer-centric approach and a passion for mentoring and training team members. You will collaborate with the Store Manager to minimize inventory discrepancies.

Key Responsibilities:

  1. Accurately process transactions by recording prices and operating the cash register.
  2. Implement price changes as needed and manage discounts through coupon redemption.
  3. Handle various payment methods, ensuring accurate cash handling and change provision.
  4. Verify credit transactions by reviewing customer identification and using the credit card authorization system.
  5. Maintain cash drawer accuracy by counting cash at the start and end of shifts.
  6. Provide pricing information and assist customers with inquiries.
  7. Ensure compliance with operational policies and maintain a clean working environment.
  8. Contribute to team objectives by achieving related results.
  9. Address and escalate any issues with cash register equipment.
  10. Manage cashier schedules and ensure adequate coverage during all shifts.
  11. Train and supervise cashiers effectively.
  12. Assist customers with product inquiries and ensure accurate drawer reconciliation.
  13. Serve as a backup for cashiers when needed.
  14. Track and manage cashier break schedules.

Qualifications:

  • Minimum of 3 years of cashier experience.
  • Ability to pass a background check.
  • Strong multitasking skills.
  • Friendly and courteous demeanor.
  • Reliable transportation and punctuality.
  • Willingness to train and guide others.
  • Physical ability to lift 15+ pounds frequently.
  • Experience in register reconciliation.
  • Exceptional customer service skills.

Minimum Job Requirements:

  • Previous experience in cashiering.
  • High School Diploma or GED.
  • Must be at least 21 years old.

Knowledge, Skills, and Abilities:

  • Integrity and professionalism.
  • High energy and dependability.
  • Strong productivity and customer service skills.
  • General math proficiency.
  • Attention to detail and safety awareness.

This position description aims to provide a clear understanding of the role's responsibilities and requirements. Management reserves the right to modify duties as necessary.

Super Star Car Wash is an Equal Opportunity Employer.



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