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Group Housing Coordinator

1 month ago

San Diego, California, United States Sheraton San Diego Full time
Job Title: Group Housing Coordinator

We are seeking a highly organized and detail-oriented Group Housing Coordinator to join our team at the Sheraton San Diego Hotel and Marina. As a key member of our reservations team, you will be responsible for coordinating group housing arrangements, ensuring seamless communication with meeting planners, and providing exceptional customer service to our guests.

Key Responsibilities:
  • Coordinate group housing arrangements, including room blocks and reservations
  • Communicate effectively with meeting planners to ensure accurate and timely information
  • Provide exceptional customer service to guests, responding to inquiries and resolving issues in a professional and courteous manner
  • Work closely with the reservations team to ensure accurate and efficient processing of group reservations
  • Assist with the preparation of forecast and GI Sheets, as well as small group pickup reports
  • Stay up-to-date on hotel information, including room categories, rates, packages, and promotions
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of experience in a reservations or group sales role
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and proficiency in reservation systems (e.g. GXP, Lightspeed, Passkey, MARSHA)
What We Offer:
  • Competitive hourly rate of $21.50
  • Opportunity to work in a dynamic and fast-paced environment
  • Professional development and growth opportunities
  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • Employee discounts and meal plans

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you need accommodation for any part of the application process, please contact human.resources@sheratonsandiegohotel.com.