Sustainable Housing Program Coordinator

4 weeks ago


San Diego, California, United States NAMI San Diego Full time
About the Role

NAMI San Diego & Imperial Counties is seeking a highly motivated and dedicated Sustainable Housing Program Manager to oversee the non-congregate bridge program and collaborate with all NAMI SD/IC programs that serve unhoused neighbors.

Key Responsibilities
  • Oversee the day-to-day operations of the NAMI SD/IC non-congregate bridge program, ensuring a safe and supportive living environment for residents.
  • Manage up to 120 single-occupancy rooms with shared bath facilities, maintaining a high level of cleanliness and organization.
  • Coordinate with NAMI SD/IC's Homeless Outreach and Case Management teams to link case managers to housing placements, streamlining the transition process.
  • Support program participants in moving in and ensure completion and adherence to program agreement, fostering a sense of community and belonging.
  • Intervene and support in behavior concerns, meeting with program participants as needed to ensure they stay eligible for the program.
  • Coordinate with NAMI SD/IC's Homeless Outreach team and Case Managers to seek appropriate housing placements for program participants, leveraging relationships with landlords and management companies.
  • Work in tandem with NAMI SD/IC's Homeless Outreach Team and case managers to ensure that all clients have proper move-in and move-out notices, keeping individuals constantly informed and motivated.
  • Engage in weekly outreach and networking with other landlords, management companies, and service providers to foster and sustain healthy relationships, identifying new opportunities for housing placements.
  • Create and update a directory of current housing placement vacancies daily, providing valuable insights for program participants and staff.
Requirements
  • Reliable and consistent attendance and punctuality are required, as well as a commitment to dependable and trustworthy service.
  • Must be able to work in an often-unpredictable environment and adapt well in a fast-changing environment, demonstrating flexibility and resilience.
  • Must be organized, detail-oriented, and self-motivated, with the ability to conduct business in a respectful and professional manner.
  • Must have a satisfactory driving record and dependable transportation to manage shopping for supplies and networking with landlords.
  • Education in or around psychology, social work, human development is preferred, as is familiarity and/or experience in the field of mental health, substance use disorders, or homelessness.
  • Able to communicate effectively, verbally and in writing, with basic knowledge of computer software (Microsoft Office, Word, Excel) and web navigation.
  • Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.


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