Housing Navigator, Community Supports Program

4 weeks ago

San Diego, California, United States Jewish Family Service Full time
Job Summary:

The Housing Navigator will provide care coordination services for Medi-Cal members who are diagnosed with certain chronic health conditions, have a high level of healthcare needs, and/or are experiencing homelessness. Working with the Enhanced Care Management and Community Supports team, the Housing Navigator will provide services to families and individuals in need of housing and other services to support clients in their transition out of homelessness.

Key Responsibilities:

* Provide initial and ongoing assessment, development, implementation, and evaluation of short-term and long-term housing plans for clients experiencing homelessness in San Diego County
* Coordinate and monitor supportive services in accordance with the client's needs
* Meet with clients multiple times each month via phone, telehealth, and/or in the community in a low-barrier location for clients throughout San Diego County
* Develop comprehensive housing plans for individuals/families to become self-sufficient
* Provide general information about housing, screening of applicants for referral to various housing programs, and support in getting connected to appropriate housing
* Maintain up-to-date, detailed client records via internal and external databases
* Enter client data into Homeless Management Information System (HMIS) and stay current on regional homeless services and resources available through the San Diego Continuum of Care (COC) and other collaboratives

Requirements:

* High School Diploma required
* Bachelor's degree (in a human services field) preferred or other related field or equivalent work experience
* Minimum of one year of experience and knowledge working with a population experiencing homelessness, addiction, and mental health issues
* Comfort conducting outreach to clients in the community
* Comfort working in an environment where multiple languages are spoken
* Sensitivity to cultural differences present in the organization's service population
* Demonstrated persistence in finding resources that address the multi-factored impacts of poverty
* Experience setting limits when working with stressed clients, often in some level of urgency
* Ability to show an unconditional positive regard for clients who turn to JFS for support
* Demonstrated communication skills and sensitivity to various cultures and socio-economic groups
* Working knowledge of computer skills, including proficiency with Microsoft PowerPoint, Word, and Excel
* Must have a valid CA driver's license, proof of insurance, and reliable vehicle
* Ability to work flexible hours, including some evenings

Preferred Qualifications:

* Bilingual (Spanish) preferred
* Previous training in Motivational Interviewing and Trauma-Informed Care preferred
* Knowledge of homeless services and resources in San Diego County preferred

About Jewish Family Service of San Diego:

Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together.

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