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Customer Service Representative

2 months ago

Hampton, Virginia, United States Valvoline Full time

**Job Summary**

As a Customer Service Advisor at Valvoline, you will be responsible for delivering exceptional customer experiences and building lasting relationships with our valued clients.

**Key Responsibilities:**

  • Provide warm and friendly greetings to each guest, setting the tone for a positive experience.
  • Present oil change options and additional services based on manufacturer recommendations, ensuring our customers receive the best possible solutions for their vehicles.
  • Develop and maintain in-depth knowledge of our products and services, enabling you to effectively communicate their benefits to customers.
  • Collaborate with colleagues to ensure seamless service delivery and exceed customer expectations.

**Requirements:**

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Strong product knowledge and a passion for delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

**What We Offer:**

  • A dynamic and supportive work environment that fosters growth and development.
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and advancement.