Hotel Front Desk Representative

1 day ago


Houston, Texas, United States aloft Houston by the Galleria Full time
About the Role

We are seeking a skilled Front Desk Agent to join our team at HALL Arts Hotel Dallas. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

The Ideal Candidate

  • Has a positive attitude and a passion for delivering outstanding customer service
  • Is able to work effectively in a fast-paced environment
  • Has excellent communication and problem-solving skills
  • Is proficient in using hotel management software and systems
  • Is available to work a varied schedule, including evenings, nights, weekends, and holidays

Key Responsibilities

  • Greet and welcome guests, register them, and ensure a smooth check-in process
  • Provide accurate information about hotel services, facilities, and local attractions
  • Handle requests for mail, messages, and packages efficiently and courteously
  • Maintain accurate records of guest stays and manage room assignments
  • Work collaboratively with other departments to ensure seamless operations

Benefits and Compensation

  • Competitive salary range: $40,000 - $55,000 per year
  • Daily pay option available
  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan


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