Front Desk Associate

7 days ago


Houston, Texas, United States Crescent Hotels and Resorts Full time

About Us:

Crescent Hotels & Resorts is a leading hospitality company that prides itself on its commitment to excellence and exceptional hospitality. With a focus on providing unparalleled guest experiences, our team is dedicated to making every stay unforgettable.

Job Summary:

We are seeking a skilled Front Desk Agent to join our team at the Blossom Hotel Houston. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.

Responsibilities:

  1. Provide top-notch customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  2. Manage front desk operations, including check-in, check-out, and room assignments.
  3. Process payments and handle guest transactions accurately and efficiently.
  4. Stay up-to-date with hotel policies, procedures, and services to ensure accurate information is provided to guests.
  5. Collaborate with colleagues to maintain a positive and welcoming atmosphere throughout the hotel.

What We Offer:

In addition to a competitive salary and benefits package, we offer opportunities for professional growth and development. Our team is passionate about delivering exceptional hospitality experiences, and we're committed to helping our employees succeed in their careers.

Requirements:

  1. Previous experience in a customer-facing role, preferably in the hospitality industry.
  2. Excellent communication and problem-solving skills.
  3. Ability to work in a fast-paced environment and adapt to changing situations.
  4. High school diploma or equivalent required; degree in hospitality or related field preferred.

Equal Opportunity Employer:

Crescent Hotels & Resorts is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for delivering exceptional hospitality experiences.



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