Front Desk Representative

1 day ago


Houston, Texas, United States Courtyard Houston DtConv Ctr Full time
Overview
Courtyard Houston Downtown Convention Center is seeking a skilled Front Desk Agent to provide exceptional service to our guests. As a key member of our team, you will be responsible for registering guests, handling room reservations, and providing assistance with hotel services.

Responsibilities
• Greet and welcome guests, register them in a friendly and efficient manner
• Handle room reservations, including modifications and cancellations
• Provide information on hotel services, facilities, and local attractions
• Assist with check-ins and check-outs, resolving any issues that may arise
• Maintain a clean and organized work area, ensuring the smooth operation of the front desk

Requirements
• High school diploma or equivalent required; college coursework in hospitality or a related field preferred
• Previous experience in a hotel or related industry, preferably as a front desk agent
• Excellent communication and problem-solving skills
• Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously

Benefits
Courtyard Houston Downtown Convention Center offers a competitive salary of $45,000 - $60,000 per year, depending on experience. Additionally, we offer medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.

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