Customer Service Representative

3 days ago


Campbell, California, United States Dal-Tile Full time
Customer Service/Warehouse Associate

Job Summary: We are seeking a highly motivated and detail-oriented Customer Service/Warehouse Associate to join our team at Dal-Tile. As a key member of our operations team, you will be responsible for providing exceptional customer service, processing sales transactions, and performing various warehouse duties.

Key Responsibilities:
  • Provide excellent customer service, answering customer inquiries and resolving issues in a timely and professional manner.
  • Process sales transactions, including handling cash, credit card payments, and processing returns.
  • Perform various warehouse duties, including receiving and unloading inbound material, stocking material, and conducting inventory stock checks.
  • Operate crane and forklift equipment safely and efficiently.
  • Maintain a clean and organized facility, including sweeping, trash removal, and general office maintenance.
  • Ensure a safe working environment by following all safety rules and reporting any accidents or unsafe conditions to management.
Requirements:
  • High school diploma or equivalent experience.
  • 1 year of customer service experience and warehouse experience.
  • Crane and forklift experience.
  • Strong organizational, math, and time management skills.
  • Ability to lift up to 70 lbs and work in a fast-paced environment.
What We Offer:
  • Competitive salary and comprehensive benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.

About Dal-Tile: Dal-Tile is a leading manufacturer of tile and natural stone in the United States. We are committed to providing exceptional customer service and creating a positive work environment for our employees.



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