Seasonal Customer Service Representative

3 days ago


Campbell, California, United States Cabela's Full time
Job Summary

The CLUB Customer Service Outfitter provides exceptional customer service to our guests while promoting the benefits of becoming a CLUB Member. This role requires a strong commitment to world-class customer service, ensuring a pleasant and productive shopping experience for all customers.

Key Responsibilities
  • Proactively greet customers and present them with the opportunity to become a CLUB Member or provide current members with a unique and exclusive experience.
  • Execute all CLUB operational and compliance programs, demonstrating products to customers and remaining knowledgeable of advertised sales.
  • Help meet metric goals and objectives for self and store, keeping CLUB inventory accurate and maintaining a clean and organized CLUB Booth.
  • Provide full CLUB Member experience, including service processes such as processing payments, answering account questions, and processing applications.
  • Provide daily feedback and reports in a timely and accurate manner, as well as peer coaching, recognition, and support as a CLUB advocate and representative.
  • Provide service to all areas of the store based on business need.
Requirements
  • High school diploma or equivalent experience
  • 0 to 2 Years of Experience
  • Excellent organization skills and attention to details
  • Experience in a customer service environment
  • Excellent verbal and written communication skills
  • Adaptability to new processes and procedures
  • Excellent self-motivation and initiative while unsupervised
Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions, dental, vision, voluntary benefits, 401k retirement savings, paid holidays, paid vacation, and more. Bass Pro Shops is an equal opportunity employer.



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