Telecommunications Customer Support Associate

3 weeks ago


Fort Myers, Florida, United States BM Conect Full time

We are actively searching for a dedicated Telecommunications Customer Support Associate to add to our diverse team of professionals at BM Conect.

Our company works as the middle man for our clients, connecting them with their target audiences and generating revenue through reliable brand advertising and client-facing.

Through our partnership, we have been able to foster a culture built around our principles, which define how we approach interactions with our employees, customers, and communities and affect every element of our organization.

As a Telecommunications Customer Support Associate, you'll be in charge of your own professional development.

To help maintain our high standard of excellent customer experience, you'll use your unique abilities, desire for growth, and customer service skills and will be responsible for the following:

  • Providing customers with products and solutions that help to simplify and organize their lives
  • Processing sales orders, order changes, installation dates, and cancellations
  • Providing product sales and support to customers, other Telecommunications Customer Support Associates, as well as our outside sales team
  • Completing tasks including building marketing campaigns, attending live events, and following up on customer enrollments
  • Working with the account team on growth and retention of client accounts

Requirements of the Telecommunications Customer Support Associate:

  • 0 – 3 years of experience working in customer service, sales, retail, or hospitality industries


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