Sales Support Associate

4 weeks ago


Fort Myers, Florida, United States Ferguson Enterprises, LLC. Full time
Job Summary

Ferguson Enterprises, LLC. is seeking a Sales Support Representative to join our team. As a Sales Support Representative, you will work closely with Sales associates to provide exceptional customer service by determining the best products and solutions for our customers.

Key Responsibilities
  • Ensure timely quotations and accurate sales orders to deliver personalized customer service.
  • Answer sales calls for general information, addressing and resolving customer concerns or questions.
  • Utilize customer relationship management (CRM) system and phone system effectively.
Requirements
  • 0-3 years of sales and/or customer service experience preferred.
  • Strong sales skills, including the ability to upsell.
  • Ability to react well in a fast-paced environment and follow through on commitments.
  • General digital literacy, including Microsoft Office.
What We Offer
  • Competitive benefits plans and programs that support mental, physical, and financial well-being.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.

Ferguson Enterprises, LLC. is an equal opportunity employer and a government contractor that abides by the requirements of 41 CFR 60-1.4(a), which prohibits discrimination against qualified protected Veterans, and the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified individuals on the basis of disability.



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