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Customer Service Liaison

1 month ago

Fort Myers, Florida, United States Lee Health Full time

**Job Summary**

We are seeking a skilled Customer Service Liaison to join our team at Lee Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

**Key Responsibilities**

  • Provide timely and effective support to customers via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Develop and maintain relationships with customers to ensure their loyalty and satisfaction

**Requirements**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

**What We Offer**

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment