Patient Support Services Specialist

1 week ago


Mentor, Ohio, United States Cleveland Clinic Full time

About Us:
At Cleveland Clinic, we are dedicated to providing exceptional healthcare services to our community. Our Mentor Hospital is a cutting-edge facility designed to enhance access to top-tier medical care.

Facility Overview:
With 4 operating rooms, 34 inpatient care rooms, and a helipad, we ensure that our patients receive high-quality care conveniently.

Position Summary:
The Support Services Associate plays a vital role in our operations, trained in various functions including Patient Transport, Environmental Services, and Linen Management. Your assignment will depend on the daily needs of the departments.

Key Responsibilities:
1. Patient and Equipment Transportation:
- Safely transport patients to and from various areas using wheelchairs, stretchers, or beds, ensuring their comfort and safety.
- Assist in transferring patients between beds, wheelchairs, and stretchers.
- Ensure proper oxygen levels are maintained during transportation.
- Communicate effectively with nursing staff regarding patient movements.

2. Environmental Services:
- Maintain cleanliness in patient rooms, waiting areas, and other designated spaces.
- Stock necessary supplies in patient and exam rooms as needed.
- Adhere to safety protocols and standard operating procedures.

3. Linen Management:
- Collect, stock, and distribute clean and soiled linens.
- Conduct daily inventory checks to ensure adequate supply levels.
- Sort and inspect uniforms returned from laundry for quality assurance.

Qualifications:
- High School Diploma or GED required.
- No specific certifications needed.

Skills and Experience:
- Strong organizational and communication skills.
- Ability to work independently and handle multiple tasks in a fast-paced environment.
- Must complete three months of on-the-job training to familiarize with hospital protocols.

Physical Requirements:
- Requires full range of motion and the ability to lift and move patients safely.
- Must be able to work with some exposure to communicable diseases.

Personal Protective Equipment:
- Adhere to standard precautions and utilize personal protective equipment as necessary.

Compensation:
Salaries may vary based on market averages and will be discussed during the hiring process.



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