Claims Director

20 hours ago


Atlanta, Georgia, United States AIG Full time
About the Role

We are seeking a highly skilled and experienced Claims Director to join our team at AIG. As a key member of our Aerospace Claims team, you will be responsible for managing and adjusting complex aircraft damage claims.

Key Responsibilities
  • Proactively manage and adjust aerospace claims across all sub-classes, with a focus on complex first-party and third-party general aviation claims.
  • Develop and maintain effective relationships with internal stakeholders, as well as global, regional, and local aerospace customers and brokers.
  • Identify and report claim trends, lessons learned, and risk management opportunities to aerospace stakeholders.
  • Support underwriting partners in account management and new business development.
  • Participate in team talent development through internal training programs and informal mentoring.
Requirements
  • Strong technical aerospace claim capability to manage and adjust AIG's NA Aerospace complex aircraft damage and liability claims.
  • Technical expertise in managing/minimizing the total cost of complex aerospace claims.
  • Ability to establish strong relationships with NA Aerospace stakeholders, customers, and brokers.
  • Excellent interpersonal and written communication skills, including the ability to explain technical issues and problem-solve.
  • Developed computer proficiency with an aptitude for both common and specialized claims systems programs and applications.
  • Self-motivated, with the ability to manage time and prioritize.
  • Willingness to assist in developing teammates' technical aerospace proficiencies.
  • Ability to effectively manage vendors, including attorneys and experts, to minimize the total cost of aerospace claims.
About AIG

AIG is a global leader in commercial and personal insurance solutions. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.



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