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Office Support Specialist

2 months ago

Chattanooga, Tennessee, United States Havertys Full time
Job Title: Office Assistant

At Havertys, we are seeking a highly organized and customer-focused Office Assistant to join our team. As an integral part of our outstanding customer experience, you will play a key role in ensuring our retail locations run smoothly.

Key Responsibilities:
  • Balances cash funds daily and completes opening/closing procedure checklists
  • Processes customer sales and payments accurately and maintains an organized office environment
  • Answers incoming calls, distributes calls/messages, and manages store voicemail
  • Handles customer complaints and initiates follow-up on existing customer service tickets
  • Reviews outstanding customer transactions and verifies scheduled deliveries
Requirements:
  • High school diploma or equivalent and one to three years of experience in customer service, preferably in retail
  • One to three years of monetary or cash handling experience highly preferred
  • Strong math skills, excellent communication and customer service skills, and ability to multi-task

We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law.