Optical Operations Manager

3 days ago

Jacksonville, Florida, United States National Vision Full time

Job Summary

We are seeking a highly skilled and experienced Optical Operations Manager to join our team at National Vision. As an Assistant Eyeglass Department Manager, you will be responsible for overseeing the daily operations of our stores, including personnel management and inventory control.

Key Responsibilities

  • Profit and Sales Management
    • Monitor and achieve profit, sales, and performance goals by reviewing the profit and loss statement.
  • Optical Department Optimization
    • Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
  • Customer Service and Quality Standards
    • Convey a commitment to providing outstanding customer service and ensure all associates do the same.
    • Ensure quality standards are met by reviewing remakes and enforcing policies to ensure compliance.
  • Communication and Reporting
    • Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
  • Store Promotions and Visual Merchandising
    • Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
  • Associate Supervision and Motivation
    • Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensure the timely completion of day-to-day functions.
    • Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining a high-caliber staff.
    • Motivate associates to exceed performance standards.

Requirements

  • Optical Sales Experience
    • Optical sales experience is required, and supervising experience is preferred.
  • Leadership and Communication Skills
    • Proven ability to lead, coach, and build associate relationships.
    • Strong communication skills (both oral and written) for effective management of teams.
  • Customer Service and Organizational Skills
    • Exceptional customer service skills.
    • Strong organizational skills for planning work and continuously monitoring progress towards goals.
  • Financial Analysis and Problem-Solving
    • Ability to analyze, create, and understand financial reports.
    • Demonstrated ability to analyze and solve problems of varied scope.

Additional Information

We offer a comprehensive benefits package, including health and dental insurance, 401(k) retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses, and pride ourselves on the ever-increasing amount of promotions from within.

  • Optical Store Operations Manager

    2 weeks ago

    Jacksonville, Florida, United States Stanton Optical Full time

    Reports to: Regional Manager Location: Store Location Are you enthusiastic about nurturing talent and fostering an environment that prioritizes exceptional customer service? Do you possess an entrepreneurial mindset and seek your next significant career opportunity? At Stanton Optical, we refer to our store managers as Brand Managers because we...

  • Optical Lab Technician

    2 days ago

    Jacksonville, Florida, United States West Point Optical LLC Full time

    Job Summary: West Point Optical LLC is seeking a skilled Optical Lab Technician to join our team in Jacksonville. As a key member of our production team, you will be responsible for ensuring the quality and quantity of prescription eyewear manufactured in our lab.Key Responsibilities:Verify prescription eyewear meets order specifications and quality...

  • Store Operations Manager

    1 week ago

    Jacksonville, Florida, United States Stanton Optical Full time

    About the RoleWe are seeking a highly motivated and experienced Store Operations Manager to join our team at Stanton Optical. As a key member of our leadership team, you will be responsible for driving business growth, developing talent, and delivering exceptional customer experiences.Key ResponsibilitiesLead store talent acquisition and development,...

  • Vision Center Manager

    3 weeks ago

    Jacksonville, Florida, United States Stanton Optical Full time

    Reports to: Regional Manager Location: Store Location Are you enthusiastic about nurturing talent and fostering an environment centered on exceptional customer service? Do you possess an entrepreneurial mindset and seek your next significant career opportunity? At Stanton Optical, we refer to our store managers as Brand Managers because we empower...

  • Store Manager

    22 hours ago

    Jacksonville, Florida, United States Stanton Optical Full time

    About Stanton OpticalWe are a leading optical retailer dedicated to offering customer service and quality eyewear at affordable prices. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics.Job SummaryWe are seeking a Store Manager - Brand Ambassador to lead our store team and drive business growth. As a Brand...

  • Optical Professional

    2 weeks ago

    Jacksonville, Florida, United States EssilorLuxottica Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Licensed Optician to join our team at EssilorLuxottica Group. As an Optical Professional, you will be responsible for delivering exceptional customer service and ensuring the delivery of a simple, fun, and in-style fashion experience for our guests.Key ResponsibilitiesDeliver the Guest Experience:...

  • Retail Brand Leader

    2 weeks ago

    Jacksonville, Florida, United States Stanton Optical Full time

    Reports to: Regional Manager Location: Store Location Are you enthusiastic about nurturing talent and fostering an environment centered on exceptional customer service? Do you possess an entrepreneurial mindset and seek your next significant career opportunity? At Stanton Optical, we refer to our store managers as Brand Managers because we empower...

  • Optical Professional

    6 days ago

    Jacksonville, Florida, United States EssilorLuxottica Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Licensed Optician to join our team at EssilorLuxottica Group. As an Optical Professional, you will be responsible for delivering exceptional customer service and ensuring the delivery of a simple, fun, and in-style fashion experience for our guests.Key ResponsibilitiesDeliver Exceptional Customer...

  • Optical Tooling Specialist

    1 week ago

    Jacksonville, Florida, United States J&J Family of Companies Full time

    Job SummaryWe are seeking an experienced Optical Tooling Specialist to join our team at J&J Family of Companies. As an Optical Tooling Specialist, you will be responsible for the daily operation of CNC lathe equipment for insert production, conducting insert inspections and measurements for quality acceptance, and partnering with scientific and engineering...

  • Fiber Optic Network Specialist

    1 week ago

    Jacksonville, Florida, United States IQ Fiber Full time

    About the RoleWe are seeking a highly skilled and experienced Fiber Optic Network Specialist to join our team at IQ Fiber. As a key member of our field operations team, you will be responsible for installing, repairing, and maintaining our fiber-optic network infrastructure.Key ResponsibilitiesInstall and repair fiber-optic cables, including splicing and...

  • Fiber Optic Installation Specialist

    2 weeks ago

    Jacksonville, Florida, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking skilled professionals to support a variety of high-profile projects in the outside plant and enterprise commercial sectors. Our team is expanding, and we require dedicated individuals to assist in delivering exceptional service in the OSP domain.Key Responsibilities:Conduct troubleshooting and installation of low voltage and...

  • Brand Development Lead

    1 week ago

    Jacksonville, Florida, United States Stanton Optical Full time

    About the RoleWe are seeking a highly motivated and experienced Store Operations Manager to join our team at Stanton Optical. As a key member of our leadership team, you will be responsible for driving business growth, developing talent, and delivering exceptional customer experiences.Key ResponsibilitiesLead store talent acquisition and development,...

  • Fiber Optic Splicing Specialist

    2 weeks ago

    Jacksonville, Florida, United States IQ Fiber Full time

    Job OverviewThe digital landscape is increasingly reliant on robust internet connectivity, and IQ Fiber is committed to providing exceptional fiber-optic internet services. Our mission is to ensure fast, reliable internet with clear pricing and dedicated customer support, enhancing the online experience for our users.We are seeking motivated, team-oriented,...

  • Fiber Optic Splicing Specialist

    2 weeks ago

    Jacksonville, Florida, United States IQ Fiber Full time

    Position OverviewThe digital landscape is essential for modern living, yet many experience inconsistent internet connectivity. IQ Fiber aims to provide unparalleled fiber-optic internet solutions, characterized by swift service, clear pricing, and exceptional customer support, ensuring a superior online experience. As a vital member of the expanding IQ Fiber...

  • Fiber Optic Splicing Specialist

    2 weeks ago

    Jacksonville, Florida, United States IQ Fiber Full time

    Job OverviewThe Internet has become an essential part of our daily lives, yet many experience inconsistent and frustrating service. IQ Fiber was established to provide 100% fiber-optic high-speed internet, clear pricing, and dedicated customer support to enhance the internet experience. As a member of the expanding IQ Fiber workforce, your role will...

  • Optical Sales Associate

    2 days ago

    Jacksonville, Florida, United States EssilorLuxottica Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at EssilorLuxottica. As a Sales Associate, you will be responsible for delivering an exceptional optical experience to our guests by providing expert knowledge and guidance on our high-quality eyewear products.Key ResponsibilitiesSales and Customer Service:...

  • Lead Optometrist

    3 weeks ago

    Jacksonville, Florida, United States West Point Optical LLC Full time

    The following Job Description outlines the primary responsibilities and expectations for the position. This is not an exhaustive list of duties and may be subject to modifications as deemed necessary by management.JOB TITLE:Managing OptometristFLSA STATUS:1099REPORTS TO:POSITION PURPOSE: Deliver exceptional patient care through accurate diagnosis and...

  • Financial Operations Manager

    3 weeks ago

    Jacksonville, Florida, United States IQ Fiber Full time

    Job OverviewAt IQ Fiber, we understand that reliable internet service is essential for modern living. Our mission is to provide 100% fiber-optic internet with transparent pricing and exceptional customer support, creating a superior online experience. As we expand, we are seeking a dedicated Accounting Manager to play a pivotal role in our financial...

  • Financial Operations Manager

    2 weeks ago

    Jacksonville, Florida, United States The Ladders Full time

    Position Overview:The Internet has become an essential part of our daily lives, yet many still experience unreliable service. At IQ Fiber, we strive to provide 100% fiber-optic internet with clear pricing and exceptional customer support, ensuring a superior online experience. Your role will be pivotal in our ongoing success.We seek dynamic, collaborative,...

  • Field Engineer

    7 days ago

    Jacksonville, Florida, United States Lockheed Martin Corporation Full time

    Job SummaryWe are seeking a highly skilled Field Engineer to support the sustainment, maintenance, and operations of the F-35 EOTS Depot in Jacksonville, FL. As a key member of our team, you will be responsible for supporting metrics management of Depot operations and evaluating risks and opportunities to repair throughput.Key ResponsibilitiesAssess current...