Retail Operations Supervisor

2 weeks ago

Des Plaines, Illinois, United States Kipling Full time
Become a Part of the Kipling Team

Kipling has made its mark as a renowned global handbag brand, characterized by a vibrant spirit and the innovative use of its iconic crinkle nylon in a variety of colors and patterns.

With a presence in over 80 countries, Kipling stands as a leader in providing high-quality, durable bags that cater to a diverse audience.


Kipling is committed to fostering a culture of inclusivity. We take pride in nurturing an environment that values and celebrates diversity. Our people are our priority, and we uphold this commitment consistently.

Our motto, Live.
Light, embodies a positive approach to life. It encourages authenticity and promotes a balanced lifestyle, both mentally and physically, emphasizing the idea that less can indeed be more. We believe in maintaining an optimistic outlook, focusing on the positives, and inspiring those around us.

We invite you to embody this spirit with us

Retail Operations Supervisor

In the role of Retail Operations Supervisor, you will provide guidance and direction to the store team, effectively implementing the company's vision and values in collaboration with the Store Manager.

You will play a key role in enhancing store profitability by achieving sales targets. Ensuring that merchandising and operational standards are upheld is crucial. You will cultivate an inclusive atmosphere and exemplify exceptional customer engagement that surpasses industry norms. In the absence of the Store Manager, you will take on full responsibility for the store.

Your Impact

Key Responsibilities:
Contribute to achieving and maximizing store sales goals while tracking progress against key performance indicators. Foster a customer-centric culture within the store through authentic interactions with shoppers. Assist the Store Manager in sourcing and recruiting high-quality, diverse talent.

Provide direct coaching, constructive feedback, training, and oversight of the team, ensuring adherence to all company policies and procedures.



Approach:

By consistently demonstrating effective communication and training, you will help set clear expectations for customer engagement and store policies, while promoting a high-performing team environment.

Manage labor and payroll expenses to optimize sales and profitability.

Encourage a productive atmosphere by ensuring the team possesses the knowledge and skills necessary to achieve store objectives for sales and customer engagement.



Success Metrics:
Achieving and surpassing sales results and business objectives will be a testament to your leadership. You will assist the Store Manager in developing and coaching the team, lead by example, promote an inclusive store culture, and create outstanding customer experiences in all circumstances.

Commitment to Inclusion & Diversity

As a purpose-driven, performance-oriented organization, we strive to cultivate a culture of belonging rooted in respect, connection, openness, and authenticity.

We are dedicated to fostering a workplace that celebrates the diversity of our associates, allowing them to express their true selves every day.


Essential Skills

Relevant Experience:

  • 3+ years in retail management
Educational Background:

  • While formal education and advanced degrees are valued, we prioritize your overall experience and professional accomplishments.
Physical Demands:

  • Ability to stand for the duration of the work shift
  • Capability to bend, lift, open, and move products weighing up to 50 pounds (as required)

We expect you to have a solid understanding of how to achieve business goals through effective team leadership, coaching, and motivation to excel in sales and profitability. Strong communication skills, a solution-oriented mindset, and adaptability in a dynamic environment are essential.



What We Offer:

We will guide you in developing a customer-centric mindset and team, setting and achieving ambitious goals, enhancing your coaching skills to exceed sales targets, and collaborating as part of a successful leadership team.

Core Values: Act with Integrity, Show Courage, Be Inquisitive, Demonstrate Empathy, and Preserve.

Benefits Overview

We are dedicated to unlocking human potential, fueled by the ideas, energy, and commitment of our associates. That’s why we provide comprehensive benefits that promote mental, physical, and financial well-being for all Kipling team members. For more information on our benefits, please refer to our website.

About Our Parent Company, VF Corporation

VF is among the largest global companies in apparel, footwear, and accessories, connecting individuals to the lifestyles, activities, and experiences they cherish through our family of iconic brands.

At the core of our mission is our commitment to powering movements of sustainable and active lifestyles for the betterment of people and the planet.

This purpose drives our daily work and is a shared commitment among our global associates across all brands. We are united in this mission.

Are you ready to join us?

Compensation Range:

$22.08 USD - $33.12 USD per hour

Minimum Starting Rate:

$20.00

Incentive Opportunities:

This position may qualify for additional compensation awards, including an annual incentive plan, sales incentives, or commission potential. Specific details regarding additional compensation eligibility will be discussed during the recruitment and interview process.



Benefits at VF Corporation:

A general overview of each benefit program, including this year's medical plan rates, can be found on our website. Detailed information on your benefits will be provided during the hiring process.

Please note that our hiring ranges are based on market pay data.

While all positions have a hiring range determined by market data, this position has a minimum starting rate as stated above.

We comply with all local, state, and federal laws in determining specific compensation for this position.

At VF, we value a diverse and inclusive workforce and provide equal employment opportunities for all applicants and employees.

All qualified applicants will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected status.

If you require assistance with your application due to incompatible assistive technology or a disability, please contact us. VF will reasonably accommodate qualified individuals with disabilities as required by applicable law.


In accordance with local Fair Chance Ordinance requirements, VF will consider qualified applicants with arrest and conviction records for employment.

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