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Administrative and Supply Services Coordinator

2 months ago

Utica, New York, United States Centers Health Care Full time

Job Summary:

The Director of Central Supply is a key member of the Centers Health Care team, responsible for managing the reception area and overseeing central supply operations. This role is essential to maintaining the highest degree of quality resident care and providing exceptional customer service.

Key Responsibilities:

  • Manage the reception area, ensuring a welcoming and efficient experience for visitors, residents, and staff.
  • Oversee central supply operations, ensuring that supplies and equipment are provided efficiently and in accordance with applicable federal, state, and local standards, guidelines, and regulations.
  • Develop and implement methods for determining the quantity of supplies and equipment needed.
  • Prepare and submit purchase orders, ensuring compliance with procurement policies and procedures.
  • Assist in preparing correspondence and claims concerning damaged merchandise, errors in shipment, etc.
  • Train, discipline, and educate front desk staff.
  • Ensure coverage at the desk through scheduling and filling in as needed.
  • Answer multi-line telephones and direct calls appropriately.
  • Provide directions to visitors, residents, staff, and contractors.
  • Assist with transportation arrangements, including pick-ups and drop-offs for residents.
  • Provide confidential clerical support for various staff, including typing, organizing, and preparing mailings.
  • Sort and mark daily mail (afternoon).
  • Operate the Fire Annunciator Panel when alarms sound and alert appropriate individuals.
  • Act as the command post during fire alarms and emergency situations.
  • Maintain a neat, orderly workstation at the front desk.
  • Maintain Visitor Logs, Daily Activity Sheets, and Call Sheets daily per shift.
  • Make announcements over the overhead paging system.
  • Monitor video surveillance equipment and alarm systems at the front desk.
  • Maintain resident security by preventing unauthorized individuals from leaving the building and assisting those with permission.
  • Control access to the building using a remote access button (nights).
  • Log in ambulance/transports.
  • Varying other duties as assigned.

Requirements:

  • Administrative and supply experience, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic computer skills and proficiency in Microsoft Office.