Care Services Program Manager

1 week ago


Detroit, Michigan, United States The ALS Association Full time
Opportunity at The ALS Association

Founded in 1985, The ALS Association is committed to combating ALS through innovative research, comprehensive support, and strategic partnerships aimed at enhancing the quality of life for those impacted by the disease.

**Position Overview:**
The Manager of Care Services plays a crucial role in fostering connections to deliver essential support and care to individuals diagnosed with ALS. Key responsibilities encompass overseeing care service initiatives, guaranteeing exceptional service quality, and providing educational resources to both patients and their caregivers.

**Key Responsibilities:**
  • Gather and organize patient data for effective care coordination.
  • Facilitate care consultations for families and patients affected by ALS.
  • Administer patient portfolios to address their specific needs.
  • Disseminate information regarding available services and resources.
  • Coordinate referrals and organize support group sessions.
  • Collaborate with clinic personnel and assess care programs.
  • Build partnerships and address operational challenges.
  • Travel as required.
  • Execute other assigned responsibilities.
**Required Qualifications:**
  • Bachelor's Degree in a relevant field; Master's Degree is advantageous.
  • 3-5 years of experience in care management and leadership roles.
  • Exceptional communication and organizational abilities.
  • Proficiency in Microsoft Office Suite.
  • Capability to work autonomously and manage various projects.
  • Outstanding customer service aptitude.
  • Willingness to travel as necessary.
**Work Environment Considerations:**
  • Physical mobility and occasional lifting may be required.
  • Exposure to various environmental conditions.
  • Utilization of specialized equipment may be necessary.
**Compensation Information:**
The ALS Association provides a competitive salary range of $49,175 - $69,392 annually for this role.

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