Customer Service Representative
1 week ago
Fort Bend County is seeking a highly motivated and detail-oriented individual to assist with managing events for all daily, evening, and weekend activities in accordance with park policy. The successful candidate will be responsible for providing exceptional customer service, ensuring the smooth operation of park facilities, and participating in emergency management efforts as needed.
Responsibilities- Monitor daily, evening, and weekend crowd attendance at park facilities to ensure a safe and enjoyable experience for visitors.
- Open and close facilities, community restrooms, and gates at the park on evenings and weekends, ensuring timely and efficient operations.
- Set up and break down sports equipment, lifting up to 50 pounds, and perform frequent walking, balancing, crouching, or crawling as needed.
- Provide diligent customer service, responding to inquiries and resolving issues in a professional and courteous manner.
- Participate in activities and duties related to emergency management during a local state of disaster, as directed by county managers.
- High School Diploma or equivalent required.
- One year of job-related experience preferred.
- Excellent verbal and written communication skills, interpersonal skills, and ability to deal effectively with others.
- Strong organizational skills and ability to complete assigned tasks within tight deadlines and prioritize own and others' work.
Fort Bend County offers a competitive salary range of $15.00 per hour, up to 29 hours per week, with the requirement to work 7 days a week. The county is an equal opportunity employer, committed to non-discrimination in employment on any basis, including race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status, national origin, ethnicity, citizenship status, age, physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal, and local laws.
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