Front End Service Team Associate

4 days ago


Lancaster, Pennsylvania, United States Walmart Full time
Job Overview

As a Front End Service Team Associate at Walmart, you will play a critical role in ensuring a positive customer experience. Your primary responsibilities will include processing returns and refunds, handling financial transactions, and providing exceptional customer service. You will be the face of Walmart, and your smile and greeting will set the tone for a great shopping experience.

Key Responsibilities
  • Process returns and refunds in a timely and efficient manner
  • Handle financial transactions, including cash, credit, and debit card payments
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Work collaboratively with other team members to achieve sales and customer service goals
Benefits

As a Walmart associate, you will enjoy a range of benefits, including:

  • Competitive hourly wage
  • Performance-based incentive awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Requirements

To be successful in this role, you will need:

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to stand for long periods of time and move throughout the store as needed


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