Front Desk Representative

4 days ago


Lancaster, Pennsylvania, United States Aimbridge Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Lancaster Marriott at Penn Square. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.

Key Responsibilities:
  • Guest Registration: Register guests in a friendly and efficient manner, ensuring all necessary information is collected and accurate.
  • Front Desk Operations: Manage the front desk area, including handling guest inquiries, resolving issues, and maintaining a clean and organized workspace.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Anticipate, prevent, and resolve guest complaints and issues in a professional and courteous manner.
  • Teamwork: Collaborate with other departments to ensure a smooth and efficient guest experience.
Requirements:
  • Education: High school diploma or equivalent required; college coursework in a related field is helpful.
  • Experience: Previous experience in a hotel or related field is preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and a positive attitude.
  • Knowledge: Familiarity with hotel operations, including front desk procedures, guest services, and hotel policies.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth within the company.
  • Team Environment: A dynamic and supportive team environment.


  • Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Lancaster General Health. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to our patients, families, and visitors.Key ResponsibilitiesProvide a warm and welcoming environment for all guestsProactively approach...


  • Lancaster, Pennsylvania, United States Eden Resort & Suites Full time

    Guest Services Representative Job OverviewThe Guest Services Representatives play a crucial role in ensuring exceptional customer satisfaction for our resort visitors. This position emphasizes creating a welcoming atmosphere for guests through outstanding interactions, concierge support, administrative tasks, and various assigned responsibilities.As the...


  • Lancaster, Pennsylvania, United States Eden Resort & Suites Full time

    Job OverviewThe Guest Services Representative plays a vital role in ensuring that every visitor receives outstanding service during their stay. This position is dedicated to fostering a welcoming atmosphere for our guests through effective communication, proactive assistance, and administrative tasks as directed by management. You will be the first point of...

  • Assistant Manager

    2 days ago


    Lancaster, Pennsylvania, United States Planet Fitness Full time

    Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional member experience as well as a financially successful club.Key Responsibilities:Staff Management: Assist in recruiting, hiring, training, and developing a high-performing staff consisting of Member Service Representatives, Trainers,...


  • Lancaster, Pennsylvania, United States ECORE International Full time

    Customer Experience - Account SpecialistECORE International is seeking a dedicated professional to join our Customer Service Department as an Account Specialist. This role is pivotal in supporting our Account Managers by facilitating order processing and providing phone assistance.Key Responsibilities:Deliver exceptional customer service by actively engaging...


  • Lancaster, Pennsylvania, United States Trout CPA Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Trout CPA. As the first point of contact for visitors, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our clients and vendors.Key ResponsibilitiesGreeting and Welcoming: Greet and...

  • Resort Host

    3 days ago


    Lancaster, Pennsylvania, United States Eden Resort & Suites Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Resort Host at the Eden Resort & Suites. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Services: Greet and...


  • Lancaster, Pennsylvania, United States The High Companies Full time

    The High Companies, a leader in the hospitality sector since 1931, upholds strong ethical standards and a commitment to quality, innovation, and integrity. Our diverse range of industry-leading companies and supportive culture make us one of Central Pennsylvania's largest employers. We are currently seeking a dynamic and adaptable Hotel Operations Manager to...


  • Lancaster, Pennsylvania, United States UPMC Full time

    Job SummaryUPMC is seeking a highly skilled Patient Services Representative to join our team. As a Patient Services Representative, you will play a critical role in ensuring that patients have a positive experience at UPMC physician practices, hospitals, and outpatient surgery departments.Key ResponsibilitiesProvide Exceptional Patient Care: Welcome patients...


  • Lancaster, Pennsylvania, United States PeopleShare Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Receptionist to join our team at PeopleShare. As a Medical Receptionist, you will be responsible for providing exceptional customer service to patients, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesProvide Phone-Based and In-Person Medical Customer...


  • Lancaster, Pennsylvania, United States Beltone Full time

    Beltone is seeking a highly organized and detail-oriented Client Care Coordinator/Customer Service Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our clients and internal teams.Key Responsibilities:Respond to client inquiries and resolve issues in...

  • Security Officer

    7 days ago


    Lancaster, Pennsylvania, United States Marriott Lancaster At Penn Square Full time

    Job Summary:A Security Officer is responsible for providing protection for hotel guests, employees, and property. They are also responsible for providing guests with a sense of comfort and well-being by maintaining a level of visibility.Responsibilities:Qualifications:A high school diploma or equivalent and/or experience in a hotel or a related field is...


  • Lancaster, Pennsylvania, United States Staffing Service USA Full time

    We are seeking a highly organized and detail-oriented individual to join our team as a Part-Time Receptionist at Staffing Service USA.The ideal candidate will possess excellent communication skills, a professional demeanor, and a customer-service oriented attitude.The Receptionist will be responsible for the following duties:Greeting all guests in a...


  • Lancaster, Pennsylvania, United States The High Companies Full time

    Position OverviewAs a Part-Time Night Auditor at The High Companies, you will play a crucial role in ensuring the smooth operation of our select-service and extended stay hotels across Pennsylvania and New Jersey.Key ResponsibilitiesConduct nightly audits to verify and reconcile financial transactions.Provide exceptional guest service while managing front...


  • Lancaster, Pennsylvania, United States The High Companies Full time

    High Hotels Ltd. is a prominent operator of select-service and extended stay accommodations across PA & NJ. We are committed to upholding the highest standards in guest service and overall product excellence. As a Part-Time Night Auditor at High Hotels Ltd., your role will involve effectively representing the hotel to guests by responding courteously and...


  • Lancaster, Pennsylvania, United States Transteck Inc Full time

    TRANSTECK, INC.JOB DESCRIPTIONJOB TITLE:Inside Parts Sales RepresentativeREPORTS TO:Parts ManagerEMPLOYMENT STATUS:ExemptWORK SCHEDULE:Full TimePOSITION SUMMARY:This role is primarily focused on delivering exceptional sales and customer service within the inside parts sales department.KEY RESPONSIBILITIES:Engage in counter and phone sales.Achieve sales...


  • Lancaster, Pennsylvania, United States Staffing Service USA Full time

    We are seeking a highly organized and detail-oriented individual to join our team as a Part-Time Receptionist at Staffing Service USA.The ideal candidate will possess excellent communication skills, a professional demeanor, and a customer-centric attitude.The Receptionist will be responsible for:Front Desk Duties:Greeting clients and visitors in a friendly...


  • Lancaster, Pennsylvania, United States The High Companies Full time

    High Hotels Ltd. is a prominent operator of select-service and extended stay accommodations across Pennsylvania and New Jersey. We are dedicated to upholding the highest standards in guest satisfaction and overall product excellence. As a Night Auditor with High Hotels Ltd., your role will involve effectively representing the hotel to guests by responding...


  • Lancaster, Pennsylvania, United States The High Companies Full time

    High Hotels Ltd. is a prominent operator of select-service and extended stay accommodations across Pennsylvania and New Jersey. We are committed to upholding the highest standards in guest satisfaction and overall service quality. As a Night Auditor at High Hotels Ltd., your role will involve effectively representing the hotel to guests by responding...

  • Office Coordinator

    1 week ago


    Lancaster, Pennsylvania, United States Garrard County Clinic Full time

    Job SummaryThe Office Coordinator is responsible for providing administrative support to the team at Garrard County Clinic. Key responsibilities include:Receiving and directing patients, visitors, and phone calls in a professional and courteous manner.Managing the front desk, including scheduling appointments, handling paperwork, and maintaining accurate...