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Front of House Team Member

2 months ago

Lancaster, Pennsylvania, United States TFB-Catering (Per Diem, TFB Catering) Full time
Job Overview

TFB-Catering (Per Diem, TFB Catering) is seeking a skilled and friendly Front of House Team Member to join our team. As a key member of our events team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Responsibilities
  • Event Setup and Teardown: Assist with the setup and teardown of events, including arranging tables, chairs, and other equipment.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and ensuring their satisfaction.
  • Payment Processing: Collect and process payments from guests in a timely and efficient manner.
  • Table Management: Clear and reset tables to maintain a clean and organized environment.
Requirements
  • Communication Skills: Possess strong communication skills, both verbal and written.
  • Interpersonal Skills: Demonstrate a polite and friendly demeanor, with the ability to work effectively with guests and colleagues.
  • Previous Experience: Have previous experience in a serving or customer-facing role.
  • Certifications: Be at least 18 years of age and RAMP certified, or willing to train.