Stadium Operations Center Representative

7 days ago


Jacksonville, Florida, United States AEG Full time
About the Jacksonville Jaguars

The Jacksonville Jaguars are a professional football team and a member of the National Football League's AFC South Division. With a rich history dating back to 1995, the Jaguars have established themselves as a competitive force in the league, winning four division titles and consistently pushing the boundaries of innovation and excellence.

Our Company Values

At the Jaguars, we pride ourselves on our commitment to Passion, Respect, Innovation, Dedication, and Empowerment (PRIDE). We believe in fostering a culture of diversity, inclusivity, and continuous learning, where every team member feels empowered to contribute their unique perspective and skills.

Job Summary

We are seeking a highly motivated and detail-oriented Stadium Operations Center Representative to join our fast-paced event day operations team. As a key member of our Guest Experience Department, you will play a critical role in ensuring the smooth execution of events at EverBank Stadium and Daily's Place.

Key Responsibilities
  • Provide exceptional customer service via radio and phone calls, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Maintain effective communication with team members, stakeholders, and external partners to ensure seamless event execution.
  • Collaborate with various departments, including law enforcement, security, ushers, food service, ticket office, retail, parking, housekeeping, and maintenance, to ensure a cohesive and enjoyable experience for all guests.
  • Perform pre-game checks to ensure gates are cleared for opening and maintain accurate records of radio and phone calls.
  • Develop and maintain a thorough understanding of stadium locations, sponsor names, and check-in procedures.
  • Utilize strong communication and problem-solving skills to effectively respond to guest concerns and issues.
  • Complete post-event reports to identify areas for improvement and implement changes to enhance the guest experience.
Requirements
  • Availability to work all Jaguars home games, including preseason, postseason games, and additional events at EverBank Stadium and Daily's Place.
  • Ability to work nights, weekends, and holidays as needed.
  • Must be at least 18 years old.
  • Experience using a two-way radio and proficient typing skills.
  • Excellent verbal and written communication skills, with a focus on customer service.
Preferred Qualifications
  • Call center and/or dispatch experience.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional guest experiences and are committed to excellence, we encourage you to apply for this exciting opportunity.


  • Sous Chef

    1 week ago


    Jacksonville, Florida, United States Jacksonville Football - EverBank Stadium - Delaware North Full time

    About the OpportunityWe are seeking a skilled Sous Chef to join our team at EverBank Stadium in Jacksonville, Florida. As a key member of our culinary team, you will be responsible for managing and supervising the preparation of food and the kitchen team, ensuring that every dish that leaves our kitchen meets the high standards of Delaware North.Our...

  • Sous Chef

    4 days ago


    Jacksonville, Florida, United States Jacksonville Football - EverBank Stadium - Delaware North Full time

    About the OpportunityWe are seeking a highly skilled Sous Chef to join our team at EverBank Stadium in Jacksonville, Florida. As a key member of our culinary team, you will be responsible for managing and supervising the preparation of food and the kitchen team, ensuring that every dish that leaves our kitchen meets the high standards of Delaware North.Our...


  • Jacksonville, Florida, United States Delaware North Full time

    About the RoleWe are seeking a highly motivated and experienced Concessions Supervisor to join our team at EverBank Stadium. As a Concessions Supervisor, you will be responsible for leading a team of concession stand staff to provide exceptional guest service and ensure a seamless experience for our patrons.Key ResponsibilitiesAssign duties to team members...


  • Jacksonville, Florida, United States UF Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Center Representative to join our team at UF Health. As a key member of our Patient Access Center, you will be responsible for providing exceptional customer service to patients, staff, and healthcare providers while handling high-volume incoming phone calls.Key...


  • Jacksonville, Florida, United States UF Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Center Representative to join our team at UF Health. As a key member of our Patient Access Center, you will be responsible for providing exceptional customer service to patients, staff, and healthcare providers while handling high-volume incoming phone calls.Key...


  • Jacksonville, Florida, United States Taymax Group Full time

    Member Services RepresentativeAt Taymax Group, we're committed to providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. We're seeking a skilled Member Services Representative to join our team and contribute to this mission.Key ResponsibilitiesProvide exceptional customer service to...


  • Jacksonville, Florida, United States Florida State College at Jacksonville Full time

    About the RoleWe are seeking a highly skilled and customer-focused Contact Center Representative to join our team at Florida State College at Jacksonville. As a key member of our support team, you will be responsible for providing exceptional service to students, staff, and faculty through various communication channels, including phone, email, and online...

  • Game Day Ambassador

    4 weeks ago


    Jacksonville, Florida, United States AEG Full time

    {"Job Title": "Game Day Ambassador", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our team as a Game Day Ambassador. As a key member of our game day operations team, you will be responsible for delivering exceptional customer service to our fans, ensuring a seamless and enjoyable experience at EverBank...


  • Jacksonville, Florida, United States USO Full time

    About the RoleThe USO is seeking a highly skilled and experienced Center Operations Manager to oversee the operations of one or more USO Centers. This role is responsible for ensuring that the Center is effective, inviting, safe, clean, well-maintained, and ready-for-use. The successful candidate will lead the planning, quality, and delivery of programs on...


  • Jacksonville, Florida, United States CSL Plasma Full time

    Job SummaryWe are seeking a highly skilled and experienced Center Supervisor to join our team at CSL Plasma. As a Center Supervisor, you will be responsible for overseeing the day-to-day operations of our plasma collection center, ensuring efficient plasma collections, and providing clear and consistent instructions to staff.Key ResponsibilitiesSupervise...


  • Jacksonville, Florida, United States CSL Plasma Full time

    Job SummaryWe are seeking a highly skilled and experienced Center Supervisor to join our team at CSL Plasma. As a Center Supervisor, you will be responsible for overseeing the day-to-day operations of our plasma collection center, ensuring efficient and safe plasma collection processes, and providing guidance and support to our team members.Key...


  • Jacksonville, Florida, United States Planet Fitness - PageJAX Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Page/JAX Group. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Provide a...


  • Jacksonville, Florida, United States Planet Fitness Full time

    {"Job Title": "Member Services Representative", "Job Summary": "At Planet Fitness, we're passionate about creating a positive member experience. As a Member Services Representative, you'll play a key role in delivering exceptional customer service to our members, prospective members, and guests. Your goal will be to create a welcoming and inclusive...


  • Jacksonville, Florida, United States Taymax Group Full time

    Member Services RepresentativeSouthside Commons is seeking a highly motivated and customer-focused Member Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide a superior level of customer...


  • Jacksonville, Florida, United States Taymax Group Full time

    Member Services RepresentativeCedar Hills is seeking a highly motivated and customer-focused Member Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide a superior level of customer...


  • Jacksonville, Florida, United States Baptist Medical Center Jacksonville Full time

    Pediatric Nurse Opportunity at Wolfson Children's HospitalWe are seeking a skilled and compassionate Registered Nurse to join our Pediatric Progressive Care team at Wolfson Children's Hospital. This unit provides high-quality care for pediatric patients with medical-surgical and progressive acuity, including medically acute behavioral health patients.Key...

  • Center Manager

    3 weeks ago


    Jacksonville, Florida, United States Mathnasium, The Math Learning Center Full time

    About the RoleWe are seeking a highly motivated and experienced Center Manager to join our team at Mathnasium, The Math Learning Center. As a Center Manager, you will be responsible for the day-to-day operations of our learning center, including sales and marketing, customer service, team building, and strategic planning.Key ResponsibilitiesSales &...


  • Jacksonville, Florida, United States Baker Distributing Company Full time

    About UsBaker Distributing Company is a leading distributor of HVAC, refrigeration, and food service equipment in the U.S. With nearly 75 years of experience, we are innovating the distribution industry every day. Our 1,400 employees and 200+ locations serve 50,000 active customers. Our corporate headquarters is in Jacksonville, FL, and we are a subsidiary...


  • Jacksonville, Florida, United States Precision Imaging Centers Full time

    Job Title: Guest Experience ManagerWe are seeking a dedicated and experienced Guest Experience Manager to join our Imaging Center team. As the Guest Experience Manager, you will play a crucial role in ensuring exceptional patient experiences from the moment they enter our centers.Key Responsibilities:Lead a team of front desk staff to deliver outstanding...


  • Jacksonville, Florida, United States Kelly Professional & Industrial Full time

    Job SummaryKelly Professional & Industrial is seeking a highly skilled Distribution Center Supervisor to join our team in Jacksonville, FL. As a key member of our operations team, you will be responsible for overseeing the daily activities of our distribution center, ensuring seamless execution of our logistics operations.Key ResponsibilitiesSupervise a team...