Social Service Specialist III

3 weeks ago


Georgetown, United States State of Delaware Full time

Job Summary

This position performs specialized social service work involving emergency assistance and/or crisis intervention, aiding clients in dealing with specific problem areas and/or life-threatening situations.

Key Responsibilities

  • Conduct interviews and assessments to determine client eligibility, needs, and course of action to meet needs.
  • Provide phone counseling evaluations and crisis intervention to determine admission of clients to hospitals or other special treatment facilities.
  • Document, verify, record, and report client information.
  • Refer ineligible clients to appropriate agencies and resources.
  • Provide coverage for other agency assistance programs as assigned.
  • Utilize the resources of social services/other agencies, and community resources as a means of dealing with identified needs/problems.
  • Maintain adequate records of provided services, including case files and related material.
  • Provide referral information to individuals and the general public, promoting effective public relations for the agency.

Requirements

  • Three years of experience in health or human services support, including interviewing clients and assessing personal, health, social, or financial needs.
  • Three years of experience in applying laws, rules, regulations, standards, policies, and procedures.
  • Six months of experience in making recommendations as part of a client's service plan.
  • Six months of experience in record keeping.
  • Six months of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.

Working Conditions

This is a Casual/Seasonal position, which is a non-pension eligible position without healthcare and/or other benefits.

The incumbent may be required to provide coverage at the Seaford Probation Office and the Georgetown Probation Office, if needed.

Conditions of Hire

Applicants must be legally authorized to work in the United States.

The State of Delaware Executive Branch participates in the Federal E-Verify system.

Pre-employment drug testing and a satisfactory criminal background check are required as conditions of hire.



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